Case Manager After Hours Investigative Unit

DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families caregivers and the community to strengthen families ensure safety and achieve permanency for all Arizonas children through prevention services and support.

CASE MANAGER- AFTER HOURS INVESTIGATIVE TEAM

JOB LOCATION:

Phoenix Arizona

POSTING DETAILS:

Salary: $21.7068 (5% differential for 2nd shift ; 10% differential for 3rd shift); SHIFT Th/F 4 pm-2:30 am; Sat/Sun 12 pm-10:30 pm

Grade: 17; Open Until Filled; Applications Reviewed Daily

WHO ARE WE

A Case Manager/Child Safety Specialist offers valuable support and assistance to children and families in need. This role will require good time management and critical thinking skills. A Child Safety Specialist assesses child safety and risk while working with families agencies and the courts for case planning. This is a fast paced environment which requires organization a high degree of expertise and skill in maintaining established quality and accuracy in work assignments.

Currently there are two different types of Child Safety Specialists: After Hours Investigative and Ongoing.

During your career as a Child Safety Specialist you will be eligible for incremental pay increases:

Upon successful completion of the Arizona Department of Child Safety 22 week CORE training program $22.59/hour
One year of Arizona Department of Child Safety Specialist service $24.11/hour
Two years of Arizona Department of Child Safety Specialist service $25.96/hour
Three years of Arizona Department of Child Safety Specialist service $27.66/hour

Extensive New Hire Training Provided
During the first 22 weeks of employment you will be classified as a Child Safety Specialist Trainee and will be in training full time.
Your training will be a mix of classroom and supervised field experience.
Classroom training will take place at our Downtown Phoenix Learning and Development facility.
Hotel accommodations will be paid for and staff will be reimbursed at the State rate for meals and mileage if eligible.
It is important that staff complete the required training uninterrupted and as scheduled to ensure successful completion of the Learning and
Development training tracks region-specific trainings and acquisition of a CPR certification.

WHAT DOES A AFTER HOURS CASE MANAGER/INVESTIGATIVE SPECIALIST DO

The essential job functions of a DCS After Hours Investigative Specialist include but are not limited to:

Investigate claims of criminal child abuse and neglect in conjunction with Law Enforcement Personnel and document all information assessed.
Work schedule includes nights weekend and holidays.
Investigate claims of child abuse and neglect and document all information assessed.
Interview and gather information in order to assess the family to determine if abuse or neglect claim is substantiated.
Respond to crisis situations and explore options of child removal if warranted.
Explore placement options such as foster homes kinship homes or group homes when a child is removed.
Ensure services and supports are in place to facilitate meaningful behavioral changes that address safety and risk concerns.
Team with community partners and contracted agencies to help families build and achieve safe home environments for children.
Participate in team meetings to follow-up on individual and case progress.
Continuously assess child safety and risk.
Exhibit accountability while documenting client activity to ensure accuracy and consistency.
Conducting interviews and gathering information
Making in-and-out of home contacts with families and children
Attending Court hearings
Preparing case plans and conducting case plan staffing
Authoring professional reports and filling-out documentation
Coordinating and monitoring services
Placing children transporting children and moving a childs possessions when needed

WHAT KNOWLEDGE SKILLS AND ABILITIES ARE HELPFUL

Knowledge of:
Confidential principles; behavior modification conflict resolution and counseling principles and techniques; intervention techniques; interviewing procedures; child development family systems family centered practice; behavioral indicators of mental health disturbance impact of abuse and neglect separation and loss issues and child welfare practices; organizational values and vision and their compatibility with personal values.

Skills in:
Being sensitive to others needs feelings and cultures; and being understanding and helpful; accepting criticism and dealing calmly and effectively with high stress situations; being adaptable to take on responsibilities and challenges and to make decisions

Ability to:
Be thorough in completing work tasks; lead take responsibility; analyze information and use logic to address work-related issues and problems; recognize and address substance abuse issues in adults and children and develop necessary intervention strategies; prepare detailed documentation of client and professional contact to ensure records are accurately conveyed and reported; enter retrieve and correct data in an automated system; to work overtime and scheduled standby duty as needed; acquire and/or maintain CPR Certification or Re-Certification during initial training.

WHAT ARE THE REQUIREMENTS FOR A CASE MANAGER/CHILD SAFETY SPECIALIST

Bachelors or Masters degree must be earned from an institution accredited by an agency recognized by the U.S. Department of Education. Applicants that are recommended for hire will be required to provide the awarded/conferred transcripts to confirm the degree. Candidates with degrees from outside the United States must submit a credential evaluation from a recognized evaluation service. OR Four (4) years of experience as a Department of Child Safety Case Aide

Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card


Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R.11).

During the first 22 weeks of employment required in person training in Midtown Phoenix involving overnight stays if necessary every other week.
Selected candidates must be able to pass a written exam background investigation Motor Vehicle Report check and DCS Central Registry check.

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business and the following requirements apply: Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

THE STATE OF ARIZONA OFFERS GREAT BENEFITS AND PERKS! WE OFFER:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!

Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

Bi-Lingual Stipend
In an effort to better serve our communities DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

For a complete list of benefits provided by The State of Arizona please visit our benefits page

RETIREMENT:

Positions in this classification participate in the Arizona State Retirement System (ASRS).ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).

CONTACT US:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at . Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at or by email at . The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Required Experience:

Manager