Customer Service Representative

Surprise Ford
Surprise, AZ

Customer Service Representative PT Open to Full-time

Seeking a Part-time or Full-time, tech-savvy, and customer service-oriented individual, who is good at talking to customers and explaining the features/benefits of the vehicle.

Essential Duties and Responsibilities include the following:
Other duties may be assigned:
  • Greet customers and direct them to where they need to go.
  • Able to manage a multi-phone line.
  • Ensure that every guest receives excellent customer service upon taking delivery of their vehicle, with a special emphasis on properly educating the guest about the technology of the vehicle, including navigation and Bluetooth.
  • Keeping up with all product knowledge and any other updates related to the deliveries of a new vehicle.
  • Follow up with customers to ensure complete satisfaction, addressing any customer concerns through telephone and email after their purchase.
  • Commit to becoming an expert and gaining in-depth knowledge of our brand’s vehicle accessories and technology.
  • Maintains Customer Satisfaction scores at or above company standards.
  • Follows Safeguards rules and regulations.


Qualifications:

  • Excellent customer service skills.
  • Must be able to work EVENING SHIFTS AND/OR WEEKENDS.
  • Steady work history and a commitment to starting a new career.
  • Outgoing personality with expertise in developing relationships (i.e., a “people person").
  • Excellent appearance and verbal/written communication skills.
  • Strong record of positive Customer Service results.
  • Team-oriented.
  • Basic computer skills: Excel, Word etc.
  • Submit to and complete MVR, background check, and pre-employment drug test.
  • Valid driver's license with a good driving record.

The ideal candidate must have a strong desire to succeed. We're looking for a friendly, tech-savvy individual to fill our Customer Service Coordinator opening. You don’t have to have the automotive experience to be successful, but you should have experience providing exceptional customer service.

We offer a competitive benefits package to all full-time employees, including health, dental, vision, life, and disability insurance, and 401(K). We are an Equal Opportunity Employer (EOE).
Posted 2026-01-15

Recommended Jobs

Team Teacher and Behavior Therapist

Arizona Behavior & Autism LLC.
Tucson, AZ

Job Description Job Description Are you creative, responsible, reliable, and an independent worker? Do you have leadership skills? Can you stay calm when others are not? Do you like horses and chicke…

View Details
Posted 2026-03-20

Psychologist - (Part-time) - Lake Havasu, AZ

Commonwealth Medical Services
Lake Havasu City, AZ

Psychologist – Veteran Disability Evaluations (W-2, Part-Time) •  Location: Lake Havasu City, AZ •  Schedule: 8:00 AM – 4:00 PM (0.5 - 1 day per week) •  Compensation: $600–$750 per day •  Empl…

View Details
Posted 2026-05-28

Wellness Nurse (LPN/LVN)

Stellar Senior Living
Oro Valley, AZ

Position: Wellness Nurse (LPN/LVN) Company: Stellar Senior Living Location: Oro Valley, AZ Employment Type: Full-Time Pay Range: $30.25 - $38.50 per hour We are seeking a full-time Wellness …

View Details
Posted 2026-05-31

IT Technology Services Senior Specialist

SAP
Tempe, AZ

Requisition ID: 452605 Work Area: Information Technology Expected Travel: 0% Career Status: Professional Employment Type: Regular Full Time Career Level: T3-2 Additional Locations:…

View Details
Posted 2026-04-27

Travel Nuclear Medicine Technologist Job

Tucson, AZ

Job Overview TLC Nursing Associates, Inc. is seeking a skilled Nuclear Medicine Technologist to prepare and administer radiopharmaceuticals, perform high?quality diagnostic and therapeutic imag…

View Details
Posted 2026-02-27

Clinic Director/Physical Therapist

Doctors of Physical Therapy
Phoenix, AZ

Job Description Job Description Are you a passionate Physical Therapy Clinic Director seeking a role in a fun, supportive, and dynamic outpatient setting? Or are you a Physical Therapist who is r…

View Details
Posted 2026-05-13

PROFESSIONAL STAFFING (ACCOUNTING, FINANCE, IT) Business Development Manager based in the Phoenix ma

Employbridge Career
Phoenix, AZ

The Phoenix, AZ BDM expands market share through new business development, sales opportunities and by providing full end-to-end customer sales and account management. This role generates new business…

View Details
Posted 2026-05-24

Principal Account Executive

Veracode
Phoenix, AZ

Job Description Job Description Looking for an innovative, high-growth, multi-award-winning company in one of the hottest segments of the security market?  Look no further than Veracode! Verac…

View Details
Posted 2026-05-23

Entry Level Accounts Receivable Specialist - Goodyear, AZ

Mindful Support Services
Goodyear, AZ

Job Type: Full-time, 100% in-office at our location in Goodyear, AZ Salary: $19.00/hour Are you looking for a supportive and fast-paced atmosphere? Do you have entry-level office or customer serv…

View Details
Posted 2026-05-24

Travel Nurse RN - Emergency Room (ER) / Trauma - $1,997 per week in Tucson, AZ

TravelNurseSource
Tucson, AZ

Registered Nurse (RN) | Emergency Room (ER) / Trauma Location: Tucson, AZ Agency: Cynet Health Pay: $1,997 per week Shift Information: Nights - 3 days x 12 hours Contract Durat…

View Details
Posted 2026-05-21