Human Resources Manager

Job Description

Job Description

Why The Global Ambassador

• Competitive rates

• Benefits available when you work 25 hours per week-including medical, dental, vision and more

• Retirement savings program (with company match)

• Paid time off

• Be a part of a luxury property recognized for its exceptional service and unique guest experiences.

• Work with a dedicated team committed to redefining hospitality in Phoenix.

• Opportunities for career growth within an expanding, forward-thinking hospitality brand.

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination.

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing. 

What You’ll Do

• Promote a positive, respectful, and inclusive workplace culture.

• Oversee all aspects of the onboarding process for new hires to ensure a welcoming and engaging experience.

• Partner with department leaders to support successful integration of new team members.

• Partner with our Recruiting Manager for specific recruiting needs

• Coordinate employee benefit outreach to educate employees on how to best use the plans

• Lead employee recognition programs that celebrate achievements, service milestones, and company values.

• Partner with our Training Manager to identify training needs and assist with training/learning opportunities.

• Maintain training records and ensure compliance with regulatory requirements.

• Manage all aspects of workers' compensation claims from initial reporting through claim closure.

• Assist with leave administration, including FMLA, ADA accommodations, and applicable state leave laws.

• Assist with HR audits and reporting requirements.

• Maintain confidentiality of employee information and HR records.

Who You Are

• 2+ years HR generalist experience in hospitality

• Bilingual (Spanish) preferred

• Excellent verbal and written communication skills.

• Strong interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Working understanding of human resource principles, practices and procedures.

• Time management skills with a proven ability to meet deadlines.

• Ability to function well in a fast-paced environment.

• Proficient with Microsoft Office Suite or related software.

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.