Architectural/Community Standards Coordinator - PT

Job Description

Job Description

Do you have a keen eye for detail? Do you thrive in a service-oriented environment where you are part of a collaborative team?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

Having become one of the area's premiere destinations, this master-planned community is unlike any other. The look of the community draws upon the area's rural ranch character with groves of trees, wide grass-covered setbacks, and white rail fences. Multiple rows of trees line the streets, sidewalks, parks, and extensive greenbelts, creating a shaded environment for everyone to enjoy. In addition to its many residential neighborhoods, the community is home to a business center and town center, featuring a variety of shops, grocery stores, restaurants, and a broad range of neighborhood and professional services.

At CCMC, our Architectural / Community Standards Coordinator plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

What you’ll accomplish:

• Provides confidential administrative support to the Assistant Community Manager.
• Conduct weekly inspections utilizing online programs to track, document, and notify homeowners of compliance issues weekly, or at the direction of the Board of Directors
• Providing information, assistance, materials, and education to new and existing homeowners regarding the benefits of community living and the impact of the Deed Restrictions
• Maintain accurate records of complaints and inspections made
• Coordinate violation reporting and tracking process, including verification, notification, file maintenance, and follow-up
• Assist homeowners with understanding the Architectural guidelines and requirements and guide them through the submittal process
• Assists in the creation and adoption of relevant policies based upon state statutes and the Association’s governing documents
• Planning and preparing for meetings to include attendance and taking minutes as needed
• Greet all homeowners upon entry and answer questions as needed
• Prepares new Homeowner covenant letters
• Creating, updating, and maintaining reports as needed

What we’re looking for:

• Dynamic individual with a strong sense of organization
• Must work well within a team, enjoy interacting with a wide variety of individuals, and embrace the notion of being fair, but firm, when it comes to enforcing community guidelines
• Must have excellent telephone etiquette, with a commitment to the highest customer service possible
• Ability to communicate effectively orally and in writing
• A working knowledge of both the legal process for the community in regards to fines, assessments, liens and the state statutes regarding due process is preferred, the ability to learn this is required

Important to know:

• Have stable means of transportation, including a valid driver’s license in the state of employment and vehicle insurance
• This candidate will also be required to pass a background check, including driving record, and drug screening

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:
• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [email protected] so we can review next steps together.

What we offer:

• Competitive pay, depending on experience
• Part-time, flexible schedule
• Perhaps most importantly, a service-oriented team who is dedicated to your success!