Problem Solving Specialist

At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career. Apply Today!  

Where You Will Work 

Freeport-McMoRan is a leading international mining company with headquarters in Phoenix, Arizona. This position will be performed on-site at our Morenci, Arizona location . We operate large, long-lived, geographically diverse assets with significant proven and probable reserves of copper, gold, and molybdenum. The company has a dynamic portfolio of operating, expansion and growth projects in the copper industry. Freeport-McMoRan is one of the world’s largest publicly traded copper producers, the world’s largest producer of molybdenum and a significant gold producer. We have a long and successful history of conducting our business in a safe, highly efficient and socially-responsible manner.

We have the assets, the talent, the drive and the financial strength to provide attractive and rewarding careers of our employees. We encourage you to take the time to explore the opportunity to advance your career at Freeport-McMoRan.

Located approximately 50 miles northeast of Safford, Arizona on U.S. Highway 191, Morenci operations (an open-pit copper mining complex) has been in continuous operation since 1939. The operation consists of two concentrators, crushed-ore leach pad and stacking system, a low-grade run-of-mine (ROM) leaching system; four SX plants; and three EW tank houses that produce copper cathode.

Description

This position will be based primarily at the following location: Morenci, AZ

Under limited supervision, provides employee advocacy support and assistance to facilitate Freeport-McMoRan’s Problem Solving Procedure.

• Serve as advocate/representative for eligible employees who file a complaint under the Problem Solving Procedure (which may include appeals boards or arbitrations)

• Support employee position through research (this may include employee interviews, policy reviews and legal research) and assist in the development of a clear argument

• Provide guidance to employees with regard to the Problem Solving Procedure and the Open Door Policy; occasionally may provide guidance on a variety of other topics including Company policies, procedures, benefits, paid time off and the evaluation process

• Maintain timely and accurate records and reports for documentation of events and results

• Ensure all administrative processes within the Problem Solving Procedures are closely followed

• Assist with the development of training material for the Problem Solving Procedure and conduct training when requested

• Contribute to the development and/or recommendation for new, enhanced, or modified HR policies and procedures

• Perform other duties as required

Qualifications

Minimum Qualifications

• Bachelor’s degree and five (5) years of experience in mining or manufacturing

OR

• High School Diploma/GED and nine (9) years of experience in mining or manufacturing

• Ability to maintain integrity, strict confidentiality, impartiality, and fairness

• Skilled in comprehending and analyzing organizational, procedural, work performance, and behavioral issues

• Ability to reach objective conclusions, use appropriate judgment, and make sound recommendations

• Ability to effectively communicate arguments and conclusions both orally and in writing, to all levels of the organization

• Ability to demonstrate independent thinking based on facts

• Ability to act professionally and remain composed in emotionally charged situations

• Ability to utilize personal computers and associated software, including HRM systems and Microsoft Office applications

• Willingness to travel

Preferred

• Experience in facilitating conflict resolution

Criteria/Conditions

• Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
• Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
• Must be able to work in a potentially stressful environment
• Work will be performed in an office, mine, outdoor or manufacturing plant setting, which may include exposure to extremes in temperature and humidity, moving mechanical parts, risk of electrical shock, toxic chemicals, explosives, fumes or airborne particles
• Must be able to frequently sit, stand and walk
• Must be able to frequently lift and carry up to ten (10) pounds
• Personal protective equipment is required when performing work in a mine, outdoor, manufacturing or plant environment, including hard hat, hearing protection, safety glasses, safety footwear, and as needed, respirator, rubber steel-toe boots, protective clothing, gloves and any other protective equipment as required

What We Offer You 

The estimated annual pay range for this role is currently $85,000-$116,500 . This range reflects base salary only and does not include bonus payments, benefits or retirement contributions. Actual base pay is determined by experience, qualifications, skills and other job-related factors. This role is eligible for additional discretionary and incentive payment considerations based on company and individual performance. More details will be shared during the hiring process. Click here to view a sample of Total Rewards Estimate for this role. 

• Affordable medical, dental and vision benefits 
• Company-paid life and disability insurance 
• 401(k) plan with employer contribution/match 
• Paid time off, paid sick time, holiday pay, parental leave 
• Tuition assistance 
• Employee Assistance Program 
• Discounted insurance plans for pet, auto, home and vehicle 
• Internal progression opportunities 
• Learn more about our competitive and comprehensive benefits package! 

What We Require  

• Candidates may be required to pass a medical exam.  
• Candidates must pass all required training and/or testing.  
• Employees may be required to work a non-standard schedule, which may include shift work (other than day shift) at a 24/7, 365-day operation.  
• Freeport-McMoRan promotes a drug/alcohol-free work environment using mandatory pre-employment drug testing and on-going drug and alcohol testing, as allowed by applicable laws.    

Equal Opportunity Employer 

Please be advised that Freeport-McMoRan will never request payment for job-related expenses from applicants. If you receive any suspicious emails, please disregard them, and report the incident to [email protected] .