Customer Service - Tempe
Job Description
Job Description
Customer Service Representative - Call Center
Location: AZ (Must reside in Arizona)
Schedule: Monday-Friday, 7:00 AM - 3:30 PM/6:00 AM - 2:30 PM
Employment Type: Long-term contract to hire opportunity
If you've spent 4+ years mastering the art of customer service, we want to meet you. This role is perfect for someone who thrives on solving problems, enjoys helping people, and knows how to keep cool in a fast-paced environment. What You'll Be Doing:
- Be the first friendly voice customers hear when they call
- Help with billing questions and process secure payments
- Keep customer orders updated, accurate, and on track
- Create service cases and escalate issues when needed
- Document customer interactions with precision in CRM systems
- Meet performance goals for quality, accuracy, and speed
- High school diploma or equivalent
- At least 2 years of consistent work experience in your most recent role
- Preferably 2+ years in customer service or call center work
- Confidence handling payments and sensitive customer information
- Strong communication skills and a knack for solving problems
- Basic computer skills and the ability to multitask across systems
- Dependable, punctual, and a true team player
- Bilingual (English/Spanish) is a plus
- Must pass a background check and federal drug screening (THC disqualifying)
- Must meet employment and education verification standards
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Recommended Jobs
Surgery Scheduler
Job Posting: Surgery Scheduler at Discover Vein And Vascular Center Job Description Discover Vein And Vascular Center, a leader in vascular health, is excited to announce an opening for a dedicat…
Academic Hospitalist
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…
Full Time Associate Veterinarian
Live Your Best Life at Lap of Love Veterinary Hospice! Join Lap of Love as an In-Home, Associate Veterinarian in Tucson, AZ and surrounding areas. Imagine a veterinary role that honors your time…
Program Manager - Aerospace & Defense
Req ID: 132613 Region: Americas Country: USA State/Province: Arizona City: Tucson Summary This role involves managing day-to-day customer account activities, ensuring on-time product d…
Subaru Service Technician
At Camelback Subaru Volkswagen, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partner…
Sales Engineer - Industrial Automation
Position: Sales Engineer 2 - Automation Location: Phoenix AZ Job Overview: The primary function of the Industrial Sales Engineer for our full line card is to perform sales calls within…
Electrical Engineer
Electrical Engineer Tucson, AZ Company Overview World View is on a mission to inspire, create, and explore new perspectives for a radically improved future by helping humanity respect an…
BHT Manager
Job Description Job Description Our company provides counseling services as well as 24 hour direction, oversight, monitoring, and education to mental health residents in a residential setting. We…
Oracle Cloud Finance Manager
Deloitte's Oracle Enterprise Transformation solutions are designed to help modernize enterprises, drive performance and transform core operations into growth drivers. Deloitte's industry-specific, …
PINCH Max Cleaner
Key Responsibilities: Perform common area and turnover cleaning for multifamily properties. Follow provided cleaning checklists and maintain high-quality standards. Ensure timely completion of…