UX/UI & Delivery Lead Manager

Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.

Recruiting for this role ends on 5/1/26.

Work You'll Do

As an UX/UI & Delivery Lead Manager, you will:

• Lead and deliver high-quality UX projects on time, showcasing your expertise in user experience design and ability to independently team members, clients and deliverables across workstreams
• Lead client meetings and workshops, partnering with key stakeholders to drive decisions that influence design, and develop client relationships
• Solve complex user challenges through elegant, user-centered workforce technology solutions for our clients
• Plan and facilitate user research across information architecture, user interviews and focus groups
• Synthesize research findings into key design artifacts: personas, user journeys, design opportunities
• Create user-friendly designs that enhance usability and optimize the overall user experience, while identifying design challenges and proposing elegant, effective solutions
• Understand product capabilities of client's selected technology (e.g., ServiceNow, Salesforce, etc.) to influence design approach and produce designs that will be configurable and maintainable
• Utilize corporate brand documentation to ensure consistent presentation of the brand throughout the product
• Produce all design assets including high-fidelity wireframes, user flows, design prototypes, user scenarios, user journey maps, etc. that support intuitive and seamless user interactions
• Develop innovative approaches to complex design problems, presenting your ideas through mockups, presentations, and detailed design specifications.
• Uphold high standards of user-centered design, iterating quickly and testing designs to enhance usability and consistency across touchpoints.
• Plan and facilitate design validation activities with representative users through usability and user testing
• Lead front-end development of designs, including working closely with developers to ensure visual design specs are delivered
• Establish efficient team processes to ensure a collaborative approach that helps us deliver a quality experience on time
• Assist with presentations, communications, and product support materials
• Confidently ask questions and think holistically about solutions
• Stay up to date with the latest UX trends, best practices, and methodologies in areas like information architecture, interaction design, and usability
• Operate effectively in both collaborative environments with other UX designers and autonomously when acting as the sole UX designer on a product squad

Our ideal candidate is a versatile design generalist with deep expertise interaction design. You should feel equally comfortable with supporting clients as they shape big-picture experience strategies across UX, UI and AI. This role requires a proven track record of experience-driven innovation and will work closely with their peers, client stakeholders to deliver net new product experiences.

The Team

Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.

Qualifications

Required:

• Bachelors Degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, Industrial Design, Graphic Design, Visual Design or a related field
• 6+ years as an interaction or product designer
• 6+ years of recent proficiency in industry-standard tools (i.e. Figma, Adobe CC)
• 6+ years of experience in interactive designprinciples, consistently delivering simple, elegant, and aesthetically pleasing interfaces rooted in usability and accessibility.
• 6+ years of experience designing for both desktop and mobile platforms
• 6+ years of experience in product development
• Ability to provide a product design portfolio that includes elements of UX research, wireframes, concepts, data visualization, branding, high-fidelity prototype and designs, and the build, modification, and application of design systems
• Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• 3+ year of experience in designing AI user experiences
• 3+ year of experience with incorporating AI tools for design process for efficiency

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Possible Locations: Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Denver, Detroit, Hartford, Houston, Indianapolis, Jacksonville, Kansas City, Las Vegas, Los Angeles, McLean, Miami, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Raleigh, Richmond, Sacramento, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tampa, Tempe

Information for applicants with a need for accommodation:

For more information about Human Capital, visit our landing page at:

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