Guest Services Tour Guide - On-call

Hyatt Hotels
Tucson, AZ
Description

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

SUMMARY

At Miraval Arizona, we believe in creating transformative experiences that nurture the mind, body, and spirit. As a Guest Services Tour Guide, you will be the first point of connection for our guests, guiding them with grace and intention from the moment they arrive until their departure. You are not just a guide-you are a storyteller, a listener, and a trusted companion on their journey to wellbeing.

What You'll Do
  • Welcome with Presence: Greet guests upon arrival with warmth and authenticity, guiding them to check-in and setting the tone for their stay.
  • Lead with Insight: Provide walking and golf cart tours of our serene property, sharing the story of Miraval and highlighting spaces for reflection, renewal, and discovery.
  • Support with Intention: Escort guests to their rooms, ensuring comfort and clarity as they settle into their experience.
  • Connect with Care: Build meaningful relationships with guests, anticipating and responding to their needs with empathy and attentiveness.
  • Collaborate Mindfully: Communicate clearly with other departments to ensure guest requests are fulfilled seamlessly.
  • Stay Curious: Maintain a working knowledge of our Spa offerings, Programming Experiences, and daily activities to guide guests with confidence.
  • Respond with Compassion: Notify your supervisor promptly of any guest concerns, ensuring every experience is met with care and resolution.
  • Contribute Wholeheartedly: Assist fellow colleagues, embrace teamwork, and remain open to other duties as assigned.
We offer excellent benefits:
  • Complimentary room nights*
  • Unlimited discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance on 30th day of employment*
  • 401K with company match*
  • Generous Paid Time Off policy*
  • Paid sick time
  • Paid Family Bonding Time and Adoption Assistance*
  • Tuition & Wellbeing Reimbursement*
  • Free colleague meals during shift
  • Employee Stock Purchase Plan*
  • Access to resort facilities including spa services, programs, hiking trails and gym
*Exact benefit package is contingent on status

Qualifications

Who You Are
  • You have agenuine desire to serve othersand create memorable, healing experiences.
  • You bringrefined communication skills, both verbal and written, and a calm, professional presence.
  • You are comfortablestanding and walking for extended periods, and enjoy being outdoors in all seasons.
  • You are able tooperate a golf cart safelyand responsibly.
  • You thrive in afast-paced, guest-focused environment, and are flexible to work weekends and holidays.
  • Priorcustomer service experienceis preferred, especially in hospitality or wellness settings.
Why Join Us

At Miraval, we offer more than a job-we offer a path to purpose. You'll be part of a team that values mindfulness, connection, and growth. We provide competitive benefits, wellness programs, and opportunities to learn and evolve in a setting that inspires.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Posted 2026-02-07

Recommended Jobs

Machine Operator Helper

SourceNow LLC
Mesa, AZ

Machine Operator Helper Needed Press Support Location: Mesa, AZ Monday through Thursday, 5am - 3:30pm OR Tuesday through Friday, 5am - 3:30pm. Pay: $17 Job Summary: Press Support …

View Details
Posted 2026-02-12

PM&R Physician

Chestnut Health
Yuma, AZ

Chestnut Health is a leading multi-specialty healthcare organization dedicated to providing the  entire continuum of rehabilitative care . Our expert team specializes in  Physical Medicine and Rehab…

View Details
Posted 2026-02-04

Sr. Financial Planning Strategist

Osaic
Scottsdale, AZ

Senior Advanced Financial Planning Opportunity in Financial Services Senior Financial Planning Specialist, High Net Worth Planning Services Location(s): Atlanta: 2300 Windy Ridge Pkwy S…

View Details
Posted 2026-01-21

Nurse Practitioner

Aspen Medical
Glendale, AZ

JOB AD: Nurse Practitioner Aspen Medical has an exciting opportunity for Nurse Practitioners to partner with us in providing quality medical care to patients throughout the Unites States and aroun…

View Details
Posted 2026-01-13

MEAT PROCESSING PRODUCTION SUPERVISOR 1ST SHIFT

JBS
Tolleson, AZ

Description Position at JBS USA DESCRIPTION: Supervisor for the 1st shift fabrication department.    QUALIFICATIONS: ~Minimum High School diploma or GED equivalent ~Minimum 1-2 years’ backgr…

View Details
Posted 2026-01-28

Commercial Glazier

Desert Ridge Glass Inc
Phoenix, AZ

Commercial Glaziers: Experience Preferred OPEN INTERVIEW DAY: Friday, January 13th 7 am - 10 am Please read the entire listing. When submitting a resume, it is helpful to include your desired …

View Details
Posted 2026-02-10

General Manager- Compass

Hyatt Hotels
Phoenix, AZ

Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to every guest…

View Details
Posted 2026-02-05

Program Administrator

GD Mission Systems
Scottsdale, AZ

Responsibilities for this Position Program Administrator ID: 2026-70545 USA-AZ-Scottsdale Required Clearance: Secret Posted Date: 2/9/2026 Category: Administrative/Clerical Emp…

View Details
Posted 2026-02-09

Neuro / Physician Assistant / Nurse Practitioner / Outpatient

Omega Recruiting
Mesa, AZ

Immediate need for a Physician Assistant or Nurse Practitioner to join a well established Neurology group. Lets Discuss Most details/specifics on the table for discussion Some FAQs below gen…

View Details
Posted 2026-01-27

Sales and Service Leader - Full Time

Glendale, AZ

Job ID: 281916 Store Name/Number: AZ-Westgate Glendale (2228) Address: 6800 N. 95th Avenue, Suite 320, Glendale, AZ 85305, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time…

View Details
Posted 2026-02-02