Code Enforcement Administrative Assistant

: Posting Close Date: Applicants must submit their completed application by 05-04-2025 at 11:59 p.m. MST Application and Special Instructions As part of the application process, all applicants are required to submit an updated resume at the time of the application. Applications that do not include the document by the closing date of the recruitment will be considered incomplete and will not receive further consideration for this recruitment. ABOUT THIS JOB Position Specific Summary The Code Enforcement Administrative Assistant position at the City of Tucson's Planning and Development Services Department provides administrative and clerical support to Code Enforcement personnel and the public. Work is performed under the supervision of an Inspections Supervisor. This position does not supervise. Duties and Responsibilities

• Processes city public records requests for inquiries regarding Code Enforcement cases and responds to general information requests. Processes Homeless Protocol work order referrals by updating the application and generating cases for inspection.

• Responds to inquiries by answering routine questions related to department functions and procedures, refers more complex queries to the appropriate person, division or department. Distributes incoming mail and maintains filing of code enforcement cases.

• Processes code enforcement issued civil citations and initiates service via mail, process service, or publication. Sends issued citations to City Court for docket creation and hearing scheduling. Assists with data entry and reporting for code enforcement division metrics including processing and maintaining spreadsheets, logs, and files for the division.

• Provides excellent customer service to both internal and external customers by communicating with constituents, other departments, Mayor & Council, and Ward offices through email, phone, and in-person. Serves as initial contact for outside calls and unscheduled visitors or constituents and acts as backup for customer service duties as needed.

• Processes specific division office supply requests and maintains adequate common office supplies including inspection forms.

• Coordinates and schedules inspections, including field visits by Code Enforcement Inspectors. Manages the calendar and appointments for code enforcement leadership. Arranges schedules for hearings, meetings, or public notices related to code enforcement activities as directed by leadership.

• Performs all other duties and tasks as assigned.

Working Conditions Mostly office environment. All duties and responsibilities listed are subject to change. MINIMUM QUALIFICATIONS Education: Six (6) months post high school Work Experience: One (1) year of directly related experience Any combination of relevant education and experience may be substituted on a year-for-year basis. Preferred Qualifications: A minimum of two (2) years of general office experience Strong communication skills, both oral and written Experience with Microsoft Products including Word and Excel POSITION DETAILS Job Profile J0231 - Administrative Assistant To view the full job profile including classification specifications and physical demands click here . Compensation Grade G102 Hourly Range $16.50 - 24.75 USD The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. FLSA Non-Exempt Position Type Regular Time Type Full time Department Planning and Development Services Center Department Link Background Check: This position has been designated to require a criminal background check. ABOUT US Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [email protected] or 520-791-2619. Recruiter Name Dmitriy Adamia (101058) Recruiter Email [email protected] For Human Resources general questions please contact 520-791-4241.