Customer Service Sales Associate

Job Description

Job Description

Description:

Join Our Team as a Customer Service Sales Associate!

Are you ready for a career where every day is filled with the opportunity to make someone feel confident, beautiful, and empowered? Wax Center Partners, a proud franchisee of European Wax Center, is seeking vibrant and energetic individuals just like you to join our team as a Customer Service Sales Associate!

As a crucial member of a European Wax Center team, you will not only make a lasting impact on the Guest Experience, but also have the opportunity to drive your potential earnings through motivating and competitive sales incentives!

About the Role:

As a Customer Service Sales Associate, what we call a "Guest Experience Associate", you will be at the forefront of our mission to provide exceptional service and unforgettable experiences to our guests. From sharing the expertise of our services and products to ensuring every guest leaves with Unapologetic Confidence, your role is vital in creating moments that matter.

Key Responsibilities:

• Share the magic of our services, products, and wax passes with guests, while enhancing the Guest Experience.
• Analyze guest profiles and collaborate with passionate Wax Specialists to maximize opportunities and your sales potential.
• Participate in engaging guest outreach to bring the experts in waxing back to the forefront of your community.
• Turn your passion for the beauty industry into a rewarding sales career with excellent growth potential.

What We Offer:

• A vibrant and positive work environment where every day is an opportunity to build relationships and empower confidence.
• Opportunities for growth and development as part of a supportive team.
• Competitive compensation including sales commissions and bonus opportunities
• Medical, Vision, Dental, and Disability Insurance
• Paid Time Off Program
• Discounts on Waxing Services and Retail Products
• Best in class training and continuous education
• The chance to be part of a company that values fun, integrity, and excellence.

Job Experience/Skill Set:

• 6 months to 1 year of prior experience in sales and customer service preferred.
• Exceptional interpersonal and communication skills.
• Always maintain a consistently professional appearance and demeanor.
• Ability to responsibly open and close the center; this is a key holder position!
• Willingness to work a flexible schedule, including mornings, evenings, and weekends
• Consistency in attendance and a dedication to reliability
• Upholds a driven, outgoing, and personable disposition

Physical Demands:

• Regularly required to stand, walk, sit, stoop, kneel, or crouch for extended periods.
• Regular use of upper extremities to type, handle, feel, and reach with hands and arms.
• Occasional lifting and/or moving up to 50 pounds.

Work Environment:

• Predominantly indoor working conditions.
• Regular use of tablets, phones, computers, copiers, and other office equipment.
• Noise level typically ranges from low to moderate.
• Fast-paced environment with intermittent periods of heavy workload.
• Embrace the excitement of a dynamic and vibrant work environment where you can unleash your sales potential by being available to work evenings, weekends, and holidays as needed.

Salary Description

Avg. $16-$25/hour incl. base, bonus, commission

Join Us Today!

If you’re passionate about delivering exceptional service, delighting our guests, and making a difference in people’s lives, we want to hear from you!

Apply now to become a part of our dynamic team and start your journey with European Wax Center.

European Wax Center is an equal opportunity employer and values diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.