Shift Manager
HAVASU LANDING CASINO DEPARTMENT: ADMINISTRATION
REPORTS TO: GENERAL MANAGER QUALIFICATIONS:
- Must be 21 years or older
- Must pass a pre-employment drug test
- Must qualify for gaming license
- Cannot be convicted of a felony
- Preferred bachelor’s degree in business, Accounting, Hospitality, or related field; or equivalent combination of education and experience
- At least 5 years of senior management hospitality/casino operations experience
- Prior experience in Tribal Gaming preferred
- Technical training and/or experience in table games is required with priority being Blackjack and 3-card Poker including knowing the payouts for said games, normal advantage play strategies as well as what to watch for regarding suspicious activities from a patron or dealer
- Thorough knowledge of Title 31, CTRC, and SAR regulations
- Excellent verbal and interpersonal communication skills
- Outstanding analytical and decision-making skills
- Strong organization and administration skills required
- Ability to work under pressure situations with a friendly, approachable and customer service-oriented demeanor
- Ability to adjust to and manage change effectively
- Must be able to work flexible shifts - willing to work nights, weekends, and holidays
- Assist the General Manager (GM) in the responsibilities of day-to-day casino operations, working closely with the management team to ensure maximum profitability while staying within the budget, and assisting in the overall maintenance and improvement of strategic planning and marketing strategies for the casino operations as a whole
- Oversee all facets of the casino operation up to and including Gaming, Food & Beverage, Security, Maintenance, Cage, employee relations, and any other items that may present themselves
- Responsible for assisting the GM in leading the corporate culture and for keeping high standards with patrons of the casino.
- Must have a working knowledge of all departments as well as policies and procedures for said departments.
- Responsible for assisting the GM in the primary duties including ensuring the casino and all of its employees comply with Minimum Internal Control Standards (MICS) and Tribal Internal Control Standards (TICS), all policies and procedures, and ensuring the casino earns a profit
- Ensures compliance with company standards and gaming regulations
- Serve as company representative in dealing with Tribal and state officials, the community, and the media in the GM’s absence
- Assist the GM and ensure all legal requirements for the operation are met and internal controls maintained
- Assist the GM in dealing with patron complaints and suggestions
- Expulsion of troublesome patrons and explanation of rules and policies
- Monitor activities on the casino floor
- Working in conjunction with the Table Games Supervisor, determine the staffing levels and open tables based on business demands
- Cover for the Table Games Supervisor while the supervisor is on breaks or as needed
- All other duties as assigned
Important attributes of any employee of the Havasu Landing Casino, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the casino, pleasant, courteous, and cooperative, and to act in a manner to command respect of co-workers and all other personnel. An optimistic attitude, patience and tolerance will help each employee in nearly all situations at the casino. DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All other duties as assigned
Recommended Jobs
Behavior Technician - Part Time In-Home
Job Description Job Description Welcome to S.E.E.K. Arizona! Our team is growing to continue to serve our community. S.E.E.K. Arizona has been committed to providing quality care to individuals…
Travel Nurse RN - Neonatal Intensive Care Unit - $1,981 per week in Tucson, AZ
Registered Nurse (RN) | Neonatal Intensive Care Unit Location: Tucson, AZ Agency: Triage Staffing Pay: $1,981 per week Shift Information: Nights - 3 days x 12 hours Contract Du…
Overnight Stock Associate
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth…
Anaplan Senior Consultant
Deloitte is seeking an Anaplan Senior Consultant to contribute to client-facing planning transformation engagements by supporting the design and delivery of enterprise planning solutions. This role in…
Physical Therapy
Job Description Job Description Benefits: Bonus based on performance Company parties Training & development Compassionate Per Diem PT Needed for Home Health Care Are you a dedica…
Mechanic Technician II
Mechanic Technician II Location: Goodyear, AZ Department: Equipment Maintenance Classification: Non-Exempt Reports To: Crew Lead – Shop Grow Your Career With Duncan Family Farms …
Physical Therapist: Part-Time
Job Description Job Description Description: Sonoran Sun Pediatric Therapy is seeking a highly motivated and passionate fully licensed and certified Pediatric Physical Therapist (PT) in Arizona.…
Logistics Specialist
Job Description Job Description Logistics Supervisor – Semiconductor Supply Chain & Material OperationsDrive Precision Logistics for Cutting-Edge Semiconductor Projects We are seeking an exper…
Product Manager - Customer Experience
About the Role: Did you know there is a victim of identity theft every 3 seconds in the US? Companies and Cyberthieves track, target and profile you online; your name, address, websites you visit,…
Audiologist
Matrix Providers is seeking qualified Audiologists (Au.D, M.A., M.S., PHD, MCD, Ed.D) to join our provider network as an independent contractor to perform disability examinations for Veterans. Yo…