Community Services-General Manager

Job Description

Job Description

Salary: $110,000-$135,00

The Community Services General Manager will be responsible for overseeing the community center, community events, community outreach, staff, operations, financial reporting and programs/services for the client companys employees while exercising good judgment in providing excellent programs and customer service to the members. The GM acts as the primary liaison between the staff, the company, and the client company. Additionally, the position requires the GM to independently think and creatively control the development, implementation, and evaluation of ongoing innovative programming and find creative ways to welcome new community center members.

Benefits include: Employer-subsidized housing, Health insurance, Dental insurance, Vision insurance and Paid Time Off

Responsibilities

• Oversee the supervision of membership, retail, swimming pools, fitness center, sports courts, and childcare within the community center
• Manages the facilitys budget including forecasting and reporting
• Oversee staff training and development
• Develop and present monthly membership, participation, and financial information
• Provide Monthly, Quarterly, and Annual Report Information for Site.
• Oversee the forecasting of realistic budgets for upcoming programs on a quarterly basis.
• Accurately manage program supplies and inventory
• Develop and maintain team goals and initiative
• Coordinates special events, recreation programs, fitness programs, tournaments, and all events within the facility.
• Ensure quality control and work with other key contacts to ensure that the best possible service is provided
• Oversee and perform facility and equipment maintenance processes
• Monitor the preventative maintenance program for facility/equipment
• Oversee overall general facility appearance bulletin boards, display cabinet, tennis courts, pool area, fitness room, magazine area, closets, walls, etc.
• Develops and implements the marketing strategy for the facility using a variety of platforms
• Provides administrative support by answering questions, maintaining correspondence with other partners; leads and schedules tours; interfaces with community groups, and actively promotes the facility throughout the community
• Oversee the development and implementation of programs in all areas of the facility
• Performs additional responsibilities as required.

Education:

• Degree in Parks & Recreation Management or comparable required
• Certified Parks and Recreation Professional a plus
• CPR and First Aid Certification required

Experience:

• 2-3 years experience in public recreation or any equivalent combination of education and experience
• Minimum of 2 years Supervisory orManagement experience preferred

Other Requirements:

• Proficient in Excel, Word, PowerPoint, Outlook, Internet, and other presentation applications
• Excellent written and verbal communication skills and organizational skills
• Ability to multi-task, work independently and with a team, and perform detail-oriented functions

Communication:

• Ability to read and write English
• Excellent written and verbal communication skills
• Ability to effectively communicate and work in a team environment
• Able to pro-actively and effectively present ideas and information through oral and written communication

Adaptability:

• Ability to react quickly to changes

Initiative:

• Suggests, develops and improves current work processes
• Accomplishes task by being a self-starter
• Willing to assist others when his/her tasks are complete
• Contributes ideas to improve current processes
• Ability to recognize and solve problems; must-see problems as opportunities

Interpersonal:

• Ability to establish and maintain effective working relationships with a diverse group of co-workers, customers and vendors
• Ability to be goal-directed, honest and live with enthusiasm
• Contributes to a positive working environment

Organization:

• Skilled in planning, organizing resources and establishing priorities for work assignments for optimum results
• Excellent organizational skills
• Able to handle multiple projects

Quality of Work:

• Able to be consistently accurate
• Able to follow tasks to completion in a timely manner without sacrificing quality

Other Preferred Skills:

• Great attitude, ability to have fun, and interest in building a strong culture and high performing team
• Assertiveness
• Resourcefulness
• Likes to be challenged

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or touch objects, tools or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach above the shoulders, stoop, kneel, or crouch. The employee must lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus