Director of Business Development Representatives (SaaS/Healthcare IT)

Business Development Director

Location: Phoenix, AZ (On-Site - 5 days/week)

Department: Sales

The Business Development Director runs the top of Raintree’s sales funnel by successfully converting marketing generated leads and identifying/generating new sales opportunities via strategic outbound activities. The Director expertly motivates and manages a high performing team of Business Development Representatives (BDRs), helps improve overall sales processes, drives efficiencies, and quantifies and constantly recalibrates investments and efforts.

Duties and Responsibilities

• Lead, hire, train, mentor, and motivate a high caliber team of BDRs, establishing clear expectations/goals, and ensuring the overall productivity of the team.
• Generate, qualify, and convert new prospect leads through the management of the Business Development team.
• Constantly assess the processes and productivity of the team and make recommendations to improve, streamline, and enhance Raintree’s overall lead generation and qualification processes, as well as the hand off process between the BDRs and Sales.
• Partner with Marketing to align on campaign messaging, tactics and definitions of success.
• Research and identify sales opportunities in specific target markets by competitor, geography, role, and size.
• Lead processes with the BDR team to regularly meet (daily/weekly) with Sales Account Executives on all opportunities (new and existing), messaging, and tactics to ensure transparency and total alignment.
• Complete BDR reviews of the team on a quarterly basis and ensures all team members are meeting/exceeding clearly defined productivity expectations.
• Work in conjunction with the CMO and CRO to establish a BDR career growth plan based on milestones of productivity with shared accountability for the ability to move into other areas of the company when meeting/exceeding expectations.
• Oversee and lead Salesforce data inputs from the BDR team, ensuring every opportunity follows the proper procedures and adheres to the established SLAs.
• Personally oversee every lead that enters the funnel in real time to ensure nothing is dropped.
• Prepare and present regular forecast reviews and performance reports to Revenue Leadership.
• Establish protocols and processes for providing frontline feedback to Product Marketing, Product, and Sales on a regular basis.

Position Proficiencies and Requirements

• Bachelor's degree or relevant work experience in a similar role.
• Proven player/coach background with at least 3 years experience in developing and leading business development teams, preferably within SaaS or Healthcare IT industries.
• Expert ability to interview/identify new talent and train/mentor/coach team members into high-performing employees and a “career-defining” environment.
• Strong working knowledge of Salesforce, Hubspot, Outreach, LinkedIn Sales Navigator and/or other sales outreach systems is preferred.
• Knowledge of EMR and other healthcare clinical applications and/or RCM experience is a plus.
• Experience in applying lead qualification and discovery methodologies such as BANT and MEDDPICC a plus.
• Strong negotiation and influencing skills, with the ability to navigate complex sales cycles.
• Self-motivated and results-driven with a proven ability to meet or exceed targets and drive revenue growth.

Competencies to Drive Success

• Exceptional communication, interpersonal, and networking skills, with the ability to build teams and maintain relationships with key stakeholders at all levels.
• Strategic thinker with the ability to identify and pursue new business opportunities, think creatively, and develop innovative solutions .
• Analytical mindset with the ability to analyze market trends, customer data, and financial metrics to inform business development strategies and decision-making.
• Excellent organizational and time management skills, with the ability to manage multiple priorities and deliver high-quality results within tight deadlines.
• Knowledge of the SaaS/Healthcare IT industry landscape, including key players, trends, and emerging technologies is a plus.

Our Perks

• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave

About Raintree Systems​

Raintree is the preeminent platform for enterprise and mid-sized therapy provider organizations. Our award-winning solutions in patient engagement and communications, clinical documentation, revenue cycle management (RCM), and business intelligence are tailored to the needs of physical therapy, occupational therapy, speech therapy, and ABA practices across all treatment settings.

Our Core Values

We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible

We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.