Assistant General Manager - Grand Express Wash Peoria

Job Description

Job Description

We need YOU on our Grand Express Wash Team!

Grand Express Wash in Peoria is a fast-growing, customer-focused car wash business committed to providing top-quality service in a fast-paced, team-oriented environment.

We are seeking a reliable, hands-on, and customer-focused Assistant General Manager to help lead daily operations at our car wash facility. In this role, you will support the General Manager in overseeing staff, maintaining operational efficiency, ensuring high-quality service, and driving customer satisfaction. This position is ideal for someone with strong leadership skills and a passion for delivering an exceptional car wash experience.

Join our team today!

We value our associates’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including:

6 Paid holidays
2 weeks annual PTO
Full 401K match up to 6%
Tuition Reimbursement
Benefit options including Health, Vision, and Dental
Company paid STD and LTD.

Key Responsibilities:

· Assist the General Manager in daily operations including scheduling, inventory, and reporting.

· Supervise, train, and motivate team members on safety, equipment use, and company policies.

· Deliver excellent customer service by fostering strong relationships and maintaining a clean, safe environment.

· Handle customer inquiries, feedback, and concerns with professionalism.

· Monitor and maintain car wash equipment, coordinate repairs and upkeep.

· Oversee staff time tracking, breaks, and performance evaluations, including hiring and onboarding.

· Monitor KPIs and implement strategies to improve operational efficiency.

· Perform operational tasks as needed (e.g., prepping vehicles, cashier duties).

· Promote and sell membership plans to customers.

Qualifications:

· High school diploma or equivalent (Associate or Bachelor’s degree preferred)

· 2+ years of supervisory or management experience (car wash or automotive industry preferred)

· Strong leadership and communication skills

· Customer-first mindset with a problem-solving attitude

· Ability to work in a fast-paced, outdoor environment

· Flexible schedule including weekends and holidays as required

· Basic computer skills (POS systems, scheduling software, etc.)

· Valid driver’s license

Ready to take the wheel and help drive success? Apply now to join our team as an Assistant General Manager!