Hybrid/Remote Customer Service Representative French Bilingual
Job Description
Job Description
WHY ACB?
- Work From Home 2 days a week after 90 days of in office training & 3 days in office.
- We are not a Call Center! We are the industry leader in administering advertising compliance and incentive programs!
- Monday - Friday work schedule!
- Benefits include medical, dental, vision, life insurance, 401(k), paid vacation and sick time!
- In business since 1917, we have many team members at all levels with 10, 20 and 30+ year's tenure at ACB!
Position Summary
Our customer service representatives are responsible for providing outstanding customer service to clients and customers via telephone and email; and processing claims by comparing them to client requirements. We ensure compliance with client program specifications and ACB policies and procedures.
Typical day as a Customer Service Representative
- Research and resolve client inquiries and communications to ensure clients receive timely, efficient and accurate service
- Audit advertising or Incentive claims
- Answer incoming calls - We are not a call center! Call volume is light!
What are we looking for
- Must be fluent in French and English
- Outgoing, positive, can-do attitude
- Coachable and a curiosity to learn
- Great communication skills
- Resourcefulness
- Ability to work in a fast-paced environment
- Basic computer knowledge
- High School Diploma or equivalent certificate
What can you expect from us
- Knowledgeable, encouraging, supporting and present leadership
- Fun and friendly work environment
- Monday - Friday schedule! No nights or weekends
- Advancement opportunities
Recommended Jobs
Travel ALLIED-MRI-Magnetic Resonance Imaging Tech in Ganado, Arizona
Job Description Job Description Looking to level up your career and boost your income? At Voyage Healthcare, we help connect nurses, therapists, and allied health pros with high-paying travel job…
Cardiology Medical Reviewer (Project-Based) - Remote
Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is a award-winning, data-focused clinical research organization …
Assistant Project Manger
Assistant Project Manager Position: Assistant Project Manager Reports to: Director of Project Management Department: Project Management Status:Regular Full Time Position – Exempt/Salary …
Health Care Marketing Strategy Senior Manager
Position Summary Throughout the health ecosystem, you'll find courageous and inspiring people who are committed to driving transformation, advancing access to healthcare, and leading a well-being …
Escrow Officer
Job Description Job Description Description: American Title is a locally owned and operated organization with a family atmosphere. We enjoy seeing one another face-to-face in the office (this …
Machine Learning Engineer => Relocate to China
Job Description: Position: Machine Learning Engineer Location: Remote / Hybrid Employment Type: Full-time Responsibilities Design, train, and deploy machine learning models for production …
Medical Assistant II
Job Description Job Description What We’re Looking For: A purpose-driven individual with a passion for helping others. Our Medical Assistants are at the heart of patient care, so we’re looking…
Manufacturing Engineering Trainee (MANUF006297)
Job Description Job Description Join the Sargent Legacy in Securing Our Future RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision…
Electrical Engineer Production Hardware
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Dental insurance ~ Health insurance About the Role: Join Legion Technical Solutions LLC as an Electrical Engine…
Manager, Accounts Payable
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global so…