Mortgage Specialist I

Job Description

Job Description

Job Title: Senior Mortgage Specialist
Division/Department: Mortgage Lending
Reports to: Mortgage Department Manager
 Full-time
 Non-Exempt

Job Summary: Responsible for Front-end tasks and support; member communication; documentation preparation. Provide exceptional member service to members and internal staff at all times.

Essential Duties and Responsibilities:

• Operate as the primary point of contact for applicants during the application process.
• Originate complete applications and gather pre-funding requirements including values, income verification, homeowners’ insurance.
• Order and follow up with the vendors for appraisal, title search, flood certification.
• Prepare loan documents for member signature and coordinate electronic signing/notary or branch to schedule loan closings.
• Track progress of files through pre-closing.
• Maintain data accuracy in LOS and ensure documents are collected and stored according to compliance.
• Conduct quality control of initial file to ensure documentation is complete.
• Complete KnowBe4 and BAI scheduled training courses.
• Attend periodic internal training sessions on fraud detection and red flag documentation awareness.
• Uphold the compliance requirement of all related federal regulations, including but not limited to; the Bank Secrecy Act and Anti-Money Laundering policies and procedures. Complete annual BSA training requirements as established by SunWest Credit Union.
• Other duties as assigned by supervisor.

Education and/or Work Experience Requirements:

• High School graduate or equivalent.
• Minimum 2 years of related loan processing experience. Or combination of related loan processing experience and financial institution experience
• Real estate background preferred.
• Working knowledge of mortgage terminology.
• Driver’s license required.
• NMLS Certified or Qualify to receive NMLS Certification
• Understanding of Credit Union Philosophy
• Excellent computer efficiency Microsoft 365.
• Ability to operate PC and other computer systems and software, including office equipment

Physical Requirements:
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productive standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to lift and carry up to 10 lbs.
• Must be able to talk, listen and speak clearly on the telephone.

Company Description

SunWest was founded on the belief that financial institutions should exist to serve. Our original founders knew then what a lot of bankers still don’t understand. Financial institutions should help people, not take advantage of them. That’s why 12 telephone workers came together in 1937 to create a financial cooperative with one goal in mind – to help people thrive financially so they can excel personally.

When you work with us, you’re not just clocking in and hoping for the best. You aren’t counting down the minutes until you can hop in your car and drive far, far away from your workplace. Nope, not here. When you work with SunWest, you’re devoting your time to something bigger than yourself. We aren’t just Branch Representatives, Marketing Gurus, Human Resource Professionals, Lending Extraordinaires or Financial Experts. We are friends, family, support systems, and most importantly, we are difference makers. We are passionate about helping others achieve the highest level of financial success and we feel strongly about our communities. Join our team if you’re ready to do what you love, while helping those who need what you have to offer.

Company Description

SunWest was founded on the belief that financial institutions should exist to serve. Our original founders knew then what a lot of bankers still don’t understand. Financial institutions should help people, not take advantage of them. That’s why 12 telephone workers came together in 1937 to create a financial cooperative with one goal in mind – to help people thrive financially so they can excel personally. \r\n\r\nWhen you work with us, you’re not just clocking in and hoping for the best. You aren’t counting down the minutes until you can hop in your car and drive far, far away from your workplace. Nope, not here. When you work with SunWest, you’re devoting your time to something bigger than yourself. We aren’t just Branch Representatives, Marketing Gurus, Human Resource Professionals, Lending Extraordinaires or Financial Experts. We are friends, family, support systems, and most importantly, we are difference makers. We are passionate about helping others achieve the highest level of financial success and we feel strongly about our communities. Join our team if you’re ready to do what you love, while helping those who need what you have to offer.