Medical Assistant

Job Description

Job Description

Medical Assistant – High‑Volume Clinic

Location: Scottsdale Clinic — Princess & the 101 Compensation: $22–$25/hr DOE

At The Insomnia & Sleep Institute of Arizona , we’re dedicated to helping our community sleep better, feel better, and live better. Our team delivers exceptional, patient‑centered sleep medicine care—and we can only do that with a strong, reliable, and positive support team.

If you thrive in a fast‑paced environment, love staying organized, and take pride in being the person everyone can count on, you’ll feel right at home here. You’ll join a hardworking, friendly, and supportive group that truly values your energy, your efficiency, and your heart for patient care.

• You stay calm, focused, and collected—even when the schedule gets full and the phones don’t stop.

• You multitask with ease while keeping accuracy and patient experience front and center.

• You show up on time, every time, and take reliability seriously.

• You keep yourself organized, efficient, and moving throughout the day.

• You don’t wait for reminders—you see what needs to be done and jump in confidently.

You’ll be a key part of keeping our clinic running smoothly and our patients feeling cared for. Your daily responsibilities will include:

• Front desk support: greeting patients, managing check‑in, answering phones, and keeping the flow moving.

• Taking vitals, rooming patients, and assisting providers to keep schedules on track.

• Chart prep, chart audits, and ensuring documentation is complete and accurate.

• Managing medication prior authorizations and submitting them on time.

• Handling treatment estimate discussions and guiding patients through financial expectations with warmth and professionalism.

• Collecting copays and outstanding balances while maintaining a friendly, calm demeanor.

• Scheduling follow‑ups, office visits, and sleep studies.

• Downloading devices, supporting workflow needs, and completing tasks by deadline—no missed steps.

• Communicating clearly with patients, providers, and teammates to keep everyone aligned and supported.

• 5+ years of MA experience in a high‑volume medical office.

• MA certification and active BLS.

• Proven ability to multitask, stay organized, and work quickly.

• Excellent punctuality and reliable transportation—non‑negotiable.

• Comfortable with a fast pace, high expectations, and frequent workflow changes.

• Bilingual Spanish preferred.

• Confident using multiple software platforms including Athena, Luma, Parachute, and Microsoft Teams (used heavily for communication and workflow).

• Full Medical, Dental, and Vision coverage

• 401(k) after 1 year of employment

• Company‑paid Life Insurance

• Short‑Term & Long‑Term Disability

• 10 Paid Holidays

• 3 Weeks PTO in your first year