Associate Branch Manager
Description
Join Our Team as an Associate Branch Manager at General Parts!
Looking for a career that offers challenges growth opportunities and the chance to make a real impact General Parts is seeking a dynamic individual to fill the role of Associate Branch Manager.
Why General Parts At General Parts were not just a companywere a community driven by excellence and innovation. Joining our team means joining a culture of collaboration support and endless possibilities for advancement .
Pay: $55000-$62000 per year based on experience
POSITION SUMMARY: The Associate Branch Manager provides support to the Branch Manager and assists in the direction and coordination of the activities of technicians and branch service support personnel.
ESSENTIAL FUNCTIONS: (Essential functions may include but are not limited to the functions listed below)
Fulfills Branch Manager duties during Branch Manager absences.
Assists Branch Manager on daily basis by directly or indirectly overseeing all or portions of branch service support staff and technicians as assigned.
Assists Branch Manager with branch related administrative functions.
Oversees proper adherence to service delivery functions (dispatch parts ordering warranty processing and billing).
Assists with branch go-box and truck inventory review and cycle counting.
Assists with preparation andor delivery of repair quotes job bids andor Planned Maintenance agreements as needed.
Fulfills andor assists branch service support personnel as needed during busy times or absences.
Performs HR functions as related to hiring performance management training and development.
Oversees and coordinates training of technicians and cross-training of service support staff.
Participates in establishing and implementing technicians work schedules and on call schedules.
Fields complaints and questions regarding customer service issues.
Interacts with branch and corporate support personnel to resolve customer disputes.
Conducts regular service support staff technician and safety meetings.
Possess knowledge of and adheres to Company credit and collection guidelines. General Parts LLC
RESPONSIBILITIES OF THE POSITION :
Supervisory position. Makes decisions that affect other people the financial resources and/or the image and reputation of the organization.
Reports directly to the Branch Manager
MINIMUM QUALIFICATIONS:
Associate degree from a two-year college or technical school.
3-5 years of technical or mechanical work experience.
3-5 years management experience or a combination of work and management experience.
Excellent customer service communication and problem-solving skills Must pass a pre-employment drug screen and criminal background check
Must have a valid drivers license and be insurable by the Companys auto insurance company. Highly safety conscious.
Excellent organizational skills must be motivated a self-started and able to follow through on duties and assignments with minimal supervision
PHYSICAL DEMANDS :
Normal office environment
Occasional light lifting of office equipment supplies and boxes
Frequent sitting with occasional walking and standing
Requires dexterity on use of fingers for the operation of computers and other office equipment
Join Us Today! If youre ready to take the next step in your career and join a team dedicated to success apply now for the Associate Branch Manager position at General Parts! Together lets build a future filled with growth innovation and opportunity.
General Parts Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to Elevate Your Career Apply Now!
Required Experience:
Manager
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