French Customer Care Specialist
:
French Customer Care Specialist 3 months contract to hire Tempe, AZ Pay rate: $20/hr W2
Bilingual French/English8AM - 5PM EST, Mon - FriNo WeekendsOnsite training (around 90days), candidate can then work from home when able to work independently.
As a member of the Customer service team, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answers chats/emails regarding accounts payables and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes. Works independently or as part of a group or team in a diverse work environment.
Requirements- At least 6 months of call center experience
- Strong computer and phone skills. Ability to use web-based computer applications
- Excellent communication skills both written and verbal, and internal personal skills
- Able to manage telephone and chat customer interactions and convey confidence while resolving the customer's issues.
- Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
- Able to understand and accurately communicate customer's needs, while demonstrating critical thinking and problem-solving skills.
- Must be able to pass a background and drug test.
- Must be 18 years or older
- Must have a High School Diploma or GED
- Must be able to type 30 wpm
PreferredSAP skills
Job Type: Contract
Pay: $20.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
Experience:
- Customer support: 2 years (Preferred)
- French: 1 year (Preferred)
Location:
- Tempe, AZ 85282 (Preferred)
Ability to Commute:
- Tempe, AZ 85282 (Preferred)
Work Location: In person
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