Frontline Sales Director

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary

The Director of Frontline Sales will provide leadership to the day-to day operations of the Frontline Sales department, while maintaining focus on the company’s strategic goals and initiatives. Responsible for the achievement of the established targets in regards to VPG, net sales volume and closing percentage of the site.

How You’ll Shine:

• Proactively contribute to and support efforts to attract, recruit, retain, train and motivate a diverse Sales team.

• Manage performance through the consistent application of performance management by: (1) establishing performance goals and action plans for Sales management; (2) working with Sales management to establish performance goals and action plans for the Sales representatives.

• Responsible for developing and maintaining a strong work relationship with key business partners and associates within and outside of Travel + Leisure

• Ensure Sales and Marketing operations are integrated within the overall guest experience.

• Ensure the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation

• Performs other duties as needed

What You’ll Bring: 

• Minimum 2-3 years of Travel + Leisure sales experience

• Successful Sales Management experience required

• Strong ability to recruit, train, develop and motivate associates

• Proven ability to manage significant responsibilities in a fast paced environment

• Solid ability multi task in and manage time to meet business needs

• Ability to analyze and develop meaningful solutions for business opportunities

• Strong conflict resolution skills

• Proactive with identifying issues and determining appropriate solutions

• Ability to successfully collaborate with individuals on a regular basis

• Ability to consistently hold team accountable to expectations and performance standards

• Strong developer of people

• Ability to make timely and sound decisions and solve problems by assessing relevant information, drawing on past experience and applying critical thinking to develop an appropriate solution

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected] , including the title and location of the position for which you are applying.