HS Information Technology Technician II, Flagstaff

Job Details

Description

$24.99hr, 40 hrs/wk, 52 wks/yr

Summary

In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Working under general supervision and with technical difficulty, this position is responsible for providing a wide range of computer support services.

Essential Duties And Responsibilities

• Assist staff with addressing and resolving computer issues to ensure effective and efficient computer services that support operations and activities.
• Perform routine diagnostics and light maintenance on computers, including formatting hard drives, system backup, and utilizing utility programs to analyze hardware/software problems to ensure optimal system performance.
• Responsible for research, recommendation, and planning of network infrastructure. Perform all network wiring. Installs, configures, and monitors all network equipment, including modems, routers, switches, wireless access points, VOIP phones, network storage devices, and surveillance cameras, maintaining a wide area network for multiple sites throughout the NACOG service region.
• Test computer peripherals, hardware, and software, to ensure the smooth and seamless operation of computer systems to ensure the highest level of operation.
• Install hardware, software, and device drivers on standalone computers, as necessary.
• Provide computer training to staff on the proper use of equipment and software to ensure that staff is updated on technology to ensure the effective and efficient use and operation of computer equipment.
• Provide technical assistance for mobile communications to ensure high quality communication systems.
• Conduct research and assist with evaluating and purchasing computer hardware and software for presenting options that best meet the needs.
• Assist in evaluating, planning, developing, implementing, and monitoring procedures to ensure high quality computer services.
• Set up, operate, maintain, and repair equipment used for meetings, trainings, and other live events, including microphones, video recorders, projectors, lighting, and sound mixi equipment, to ensure the smooth and effective operation of equipment during program events to endure appropriate budget expenditures.
• Design, develop, and generate various reports with accurate and reliable information to ensure appropriate budget expenditures.
• May have supervisory duties.

Other related duties as assigned.

Education And/Or Experience

Associate’s degree from an accredited college or university in computer information systems, computer science, or other related field of study; and two years’ experience in computer hardware and network systems; OR an equivalent combination of education, training, and experience which demonstrates the ability to perform the duties of the position.

Conditions Of Employment

• Criminal Background Check
• Fingerprint Clearance Card, Level I
• Motor Vehicle Report (annually)

Certificates & Licenses

• A+ Certification PC Technology (ability to obtain within one year of employment)
• Network + Certification (ability to obtain within two years of employment)

Technical Competencies

• Hardware installation, maintenance, and repair
• Information technology principles
• Software evaluation
• Computer system back-up and security

General Competencies

• Analytical thinking
• Problem solving
• Communication (written and verbal)
• Cultural competence
• Mentoring/training competence
• Office competence
• Organizational management

Travel Required

□ < 5% XXX□ < 25% □ < 50% □ < 75% □ 100%

Physical Requirements & Work Environment

Physical Activity : Frequent standing, sitting, finger use, talking, listening, and repetitive motion. Occasional walking, climbing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, and grasping.

Physical exertion : ___ Sedentary; _X_ Light; ___Medium; ___ Heavy; ___ Very Heavy. Work involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Visual requirements : Close visual acuity for compiling and analyzing data; viewing a computer screen; and reading.

Working conditions : Not substantially exposed to adverse environmental conditions.

NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by the state, federal, or local law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individual with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources Director, 928-774-1895, [email protected].

Benefits include: Arizona State Retirement (ASRS), employer paid employee health, dental, vision; paid vacation, paid sick leave, and holiday pay.

#ZR