Customer Service Representative

Desert Ready Mix LLC
Mesa, AZ

Job Description

Job Description

Desert Ready Mix is a well-established company in Arizona. We have been open since 2014. We are always looking for dedicated individuals with a strong work ethic and a friendly attitude to join our growing Desert Ready Mix Concrete team. We take pride in delivering high-quality concrete products and exceptional service to our customers.

Benefits
  • Bi-weekly pay
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company matching.
  • Paid Time Off (PTO)
  • Paid Holidays
Job Responsibilities
  • Develop positive relationships with co-workers’ drivers and customers
  • Strong verbal and written communication skills
  • Assist with inbound customer and driver calls
  • Enter customer orders accurately and timely into dispatch system
  • Review orders for accuracy
  • Manage time efficiently and work effectively with all members of the dispatch team
  • Communicate information to supervisors and/or customers via messaging, telephone, and internal dispatching system
  • Assist with schedules as needed throughout the day
  • Customer Service follow-up as needed
  • Attention to detail and ability to multitask
  • Perform other duties as assigned by the management team
Qualifications
  • Commitment to exceeding expectations
  • Beginner to intermediate skill set of Microsoft Office
  • Experience working Command Alkon
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities
  • Ability to work independently and as a member of various teams with strong interpersonal skills
  • Always ask the right questions
  • Pre-employment drug test required
Posted 2026-06-20

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