Senior Manager, Sustainment

Program Overview

About The Role

Peraton is seeking an experienced Senior Manager, Sustainment to support our GCC program at Ft Huachuca AZ.

Sustainment Division Support. The Sustainment Division provides GCC mission services to improve the efficiency and effectiveness of operational support services for both the GCC and the Warfighter. The Sustainment Division provides foundational services such as continual process improvement, cost control, mission planning, and opportunities for organizational efficiencies which include development of tools, asset management (HW/SW) for LCM and property accountability and security control to protect GCC CONUS managed DODIN-A services (NIPRNet and SIPRNet).

Some of the areas this position will be over see include:

• Cyber and Physical Security Services.

• Property Accountability. Provide logistical support in managing IT equipment, software, and supplies of the GCC (both hand-receipt and non-hand receipted items) from acquisition through disposal in compliance with Army Regulation (AR) 710-2 & AR 735-5.

• Lifecycle Management (LCM). The Lifecyle Management Team tracks and manages assets for the GCC from requirements identification through procurement to disposal.

• Web Site Support and Maintenance. The GCC maintains internal and Enterprise web portal and web-based collaborative platforms and services in support of internal operation, Enterprise mission overview, and operational collaboration.

• Software Tool Support. Configure, customize, and maintain software tools on Enterprise-provided collaboration platforms.

• Army Enterprise IT Service Management.

• Risk Management. Track all identified risks to service delivery (process and/or quality) in a risk registry with subsequent, approved countermeasures. Risk should be tracked and framed as operational risk to the quality of services delivered.

• Configuration Management. Manage all assets necessary to provision DODIN-A services using ITSM via a ticketing system, and the CMDB that is comprised of all configuration items over which the GCC performs O&M Management.

• Knowledge Management. Manage, recommend, and implement approved changes and/or enhancements to the RCC Knowledge Management (KM) processes to improve the efficiency of operations for the GCC.

• Data Management. Define and implement an approved Data Management Plan (DMP) for the GCC to structure how data is collected, stored, used, and retained in support of the operational mission.

• Records Management. Provide comprehensive records management services to ensure the proper creation, maintenance, retrieval, and disposition of records within GCC.

• Information Technology Infrastructure Library (ITIL) Support. Comply with current ITIL practices and provide ITIL plans and SOPs.

• Facilities Support. Provide foundational facilities support services to keep the facilities operating safely and efficiently which includes minor installation, maintenance, and repairs throughout the GCC facility. Facilitate and track Directorate of Public Works (DPW) service orders.

Qualifications

Basic Qualifications:
• 12 years of experience, may have lead experience
• Certifications: SecurityX / CASP+, OR DAWIA PM Practitioner, OR GSEC, OR Security+
• Must have and maintain a Secret Clearance
• Experience managing a team of technical professionals in an IT service desk-oriented environment
• Experience in the management of the Information Technology (IT) infrastructure within an organization, including the physical network (e.g., LANs/WANs, servers, terminals) as well as server applications and software

SCA / Union / Intern Rate or Range

Details

Target Salary Range: $86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.