Pharmacy Technician
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB or ExCPT certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB or ExCPT certification.
Recommended Jobs
Maintenance Technician
Job Description Job Description Are you hardworking? Do you like a fast-paced, exciting environment? Are you a problem solver? If you are looking for a career with a company that rewards boldness…
Assistant Director of Food and Beverage
JOB SUMMARY Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Services and Beverage outlets. Manages the daily activities and mo…
Mechanical Maintenance Foreman
Summary: Origin Mining Company operates the Mineral Park copper-molybdenum mine in Arizona and is focused on responsible, sustainable resource development. We aim to lead the U.S. copper industry …
Housekeeping Houseperson
Job Description Job Description Position: Housekeeping Houseperson JOB OVERVIEW: Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist room at…
Marketing Director (Remote)
Job Description Job Description DemandFactor is a data-driven B2B growth and demand-generation company helping brands find, engage, and convert their next customers. We run full-funnel programs…
Electrical BIM Manager
Job Description Job Description Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with …
Finance Manager
Job Description Job Description Description: Faraday Copper is a growth oriented Canadian junior mining company focused on responsibly advancing our flagship development stage project in Arizona…
Resort Maintenance Technician
$19-$20 per hour Overview Resort Maintenance Technicians perform routine and preventative maintenance to maintain the physical integrity of Sun’s resorts. They conduct building maintenance re…
Optometric Technician - Willing to Train!
Job Description Job Description EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provide…
Party Rental/Event Associate
Job Description Job Description We provide party rentals and event rental services to a wide variety of customers. Responsibilities: Visit multiple event sites where you may drop off, sta…