Program Manager 2

Baylor Scott & White Health
Phoenix, AZ
**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Eligibility on day 1 for all benefits + Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more + Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level **Job Summary** The Program Manager 2 manages multiple medium to high complexity programs. They ensure short and long-range strategic goals are met and aligned regionally or system-wide. **SALARY** The pay range for this position is $31.73 (entry-level qualifications) - $54.90 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience **Essential Functions of the Role** + Coordinates, manages and facilitates the design, planning and implementation of many programs and processes and/or quality improvement initiatives. + Performs or helps collection and testing of data to identify opportunities for improvement. Identifies findings, outcomes and recommendations. + Facilitates program help by getting input, keeping records, and resolving issues. Monitors effectiveness and makes changes as needed. + Acts as point of contact to vendor partners to meet the needs of the program. + Develops, maintains and seeks approval for program documentation such as training/educational materials, presentations, calendars, correspondence, etc. + Ensures compliance with applicable policies, laws and regulatory agencies. **Key Success Factors** + Project/Program Management and/or quality improvement experience preferred + Able to work in a fast paced, deadline motivated environment while balancing many demands + Able to establish professional and cooperative relationships with multidisciplinary team members + Exceptional verbal and written communication skills + Good critical thinking skills with ability to solve problems and exercise sound judgement + Good knowledge of applicable federal, state and regulatory requirements + Able to successfully manage programs that meet strategic targets and/or contractual obligations + Skill in the use of computers and related software + Master's degree preferred + PMP certification preferred **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. **QUALIFICATIONS** + EDUCATION - Bachelor's + EXPERIENCE - 4 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Posted 2025-07-23

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