Account Manager

MBI Management Services Inc.
Phoenix, AZ

Job Description

Job Description

Summary:

The Account Manager plays a critical role in fostering relationships with key house accounts, re-engaging lost business, and delivering exceptional customer service. This position is responsible for proactive outreach, strategic account management, and administrative support to drive sales growth and enhance business operations.

Schedule: Mon-Fri, 8am to 5pm

Compensation: $28.85 - $33.65/hr

Duties and Responsibilities:

  • Maintain and strengthen relationships with top house accounts by conducting monthly check-in calls to ensure high-quality customer service, address concerns, and identify opportunities for growth.
  • Serve as the main point of contact for inbound calls and emails from clinics, providing timely responses to inquiries, protocol changes and questions related to house accounts.
  • Proactively reach out to lost or slowed accounts to assess their needs and work hand in hand with the Business Development Managers to facilitate re-engagement.
  • Accurately update and maintain accounts in Systoc, ensuring that all client information remains current.
  • Complete and submit win-back forms for the Business Development Managers, documenting company details, key contacts and other relevant account information to support the re-engagement process.
  • Additional duties as assigned.

Qualifications:

  • Prior experience in inside sales, customer service, or account management preferred.
  • Strong communication and interpersonal skills.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to multitask, stay organized, and meet deadlines.
  • Self-motivated, proactive, and capable of working independently and collaboratively.
Posted 2026-03-29

Recommended Jobs

Board Certified Behavior Analyst (BCBA) - Clinical Family Coaching

Arizona Autism United
Phoenix, AZ

  Are you looking for a great place to work and build a career while maintaining work/life balance?  A place where you can earn a competitive salary with a great benefits package, be part of a team-ba…

View Details
Posted 2026-02-14

Family Housing Hub Specialist

UMOM New Day Centers
Phoenix, AZ

Job Description Job Description Job Title: Family Housing Hub Specialist Supervisor: Family Housing Hub Manager Classification: Exempt Hiring Salary Range: $46,800 - $49,800 per yea…

View Details
Posted 2026-03-20

Finance Managed Services Senior Manager

Deloitte LLP
Arizona

US E - Consulting - Finance Managed Services Senior Manager - EP/EOaaS - FY26 Do you like to challenge the status quo? Does curiosity feed your soul? Are you addicted to the thrill of creating? Do …

View Details
Posted 2026-03-27

Seasonal Collision Ride

METEOR CRATER ENTERPRISES, INC.
Winslow, AZ

Job Description Job Description Description: Job Title : Collision Ride Operator Business Unit : Meteor Crater Enterprises Location : Crater Department : Museum Collision Functio…

View Details
Posted 2026-03-20

Sr. Principal Systems Engineer

Spara Technologies
Tucson, AZ

About Spara Technologies Spara Technologies is a leading provider of advanced, intelligent solutions for the global aerospace and defense industries. With a broad portfolio and deep technical expe…

View Details
Posted 2026-01-01

Back of House Clerk

Mint Cannabis
Phoenix, AZ

Back of House Clerk - Bell Rd Location: 17036 N Cave Creek Rd Phoenix, AZ 85032 Pay Range: $20/hr Let’s Be Blunt Cannabis isn’t just an industry — it’s a movement. Mint Cannabis is proudl…

View Details
Posted 2026-02-23

Senior Caregiver

GreatAuPair LLC
Mesa, AZ

Looking for care for my 76 year old mother and 2 children (13and6).

View Details
Posted 2025-11-09

Sales Development Representative - Phoenix

Tom James Company
Phoenix, AZ

Job Description Job Description Sales Development Representative About Tom James Join a forward-thinking company dedicated to your growth and success. We believe that our greatest asset is …

View Details
Posted 2026-03-17

Service Technician

Holmes Tuttle Ford
Tucson, AZ

We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background. The day-to-day duties include performing work on …

View Details
Posted 2025-08-28

Obstetrics & Gynecology Physician (OB/GYN) - Up to $375K | Outpatient | Casa Grande, AZ

Prosperity Placement Solutions
Casa Grande, AZ

OB/GYN Physician — Casa Grande, AZ Full-Time | Outpatient Focus | Loan Repayment Eligible | Excellent Work-Life Balance A large, well-established mission-driven non-profit in the Casa Grande ar…

View Details
Posted 2026-03-10