Human Resources Generalist - Arizona Biltmore

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

Want to learn more about Arizona Biltmore? Hotel Website , Instagram , Facebook

As an HR Generalist at the Arizona Biltmore, a luxury hospitality destination, you will play a key role in supporting the Human Resources function to ensure exceptional team member experiences that align with our service standards. You will be responsible for a wide range of HR duties including HRIS system expertise, assisting with employee relations, compliance, performance management including employee engagement and programs while upholding the values and standards of our luxury brand.

Essential Functions:

• Oversee HRIS (WorkDay) data entry daily such as promotions, organizational chart, position IDs, changes to status or pay rates, disabilities, and accommodations requested, and other information as required.
• Maintain employee file maintenance and record keeping and maintain employee information in HRIS. Correct any discrepancies found.
• Assist with verbal translation when needed in HR and throughout the resort (Spanish at minimum).
• Assist with discrepancies at the time of processing to ensure accuracy (i.e., payroll deductions, paid time off/sick time requests, etc.)
• Compile and disburse monthly turnover report to Director of Human Resources and others as directed.
• Assist with employee recognition awards program including coordination of monthly recognition celebration functions in partnerships with various Department Leaders.
• Manage secondary job code process. Audit for accuracy and maintain current records.
• Works closely with the HRD to administer the Annual Performance Reviews.
• Assist with employee relations events including but not limited to: Team Member of the Quarter.
• Monitor sick and PTO policies and procedures.
• Assist with all internal and external related matters as directed by the HRD and Asst. HRD.
• Remain alert, courteous, and helpful to guests and fellow team members always. Maintain a position of high visibility within the property.
• Assist HR Leadership in other duties, including but not limited to disciplinary actions, terminations, counseling employees and providing guidance and support to supervisors, coworkers, and employees.
• Must be available and willing to answer employee questions and always assist with employee issues.

SUPPORTIVE FUNCTIONS:

• Staying up to date on current employment laws
• Assisting with translation (Spanish/English)
• Become active member in AZB Cares Committee to promote Guest, Team Member, and community involvement initiatives.

• Associate’s degree in Human Resources, Hospitality Management, or related field or equivalent combination of education and experience, required.
• Two (2) years of HR experience and/or training, required.
• Bilingual (English/Spanish), required.
• Proficient in WorkDay HRIS, preferred.