Customer Service Representative
Job Description
Job Description
Insight Global is seeking customer service-oriented professionals that have experience from a financial institution where the candidate has worked to solve problems within emails, phone calls, and chatbots.
Required Skills & Experience
• 1+ years of customer service experience in a financial institution• Experience taking around 20+ inbound calls a day and helping clients find solutions
• Experience writing tickets and solving them
• Must understand chatbots and email chains to help source a strong line of communication
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