Tech Support Specialist
- Provides clients technical support via phone, video, email and in-house.
- Troubleshoots to help clients who have issues with their devices.
- Helps to prepare equipment and accessories for speech-generating devices prior to shipment.
- Reviews and tests a variety of new and existing communication software programs to provide feedback and training to internal and external customers.
- Performs other duties as assigned
- Complies with all policies and standards
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