Service Advisor

Mercedes-Benz of Gilbert
Gilbert, AZ

Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area. With our brand-new, state of the art facility, we need motivated and driven individuals to join our team! We have positions available for our day and evening shifts. We are open to Midnight Monday-Friday.

WHAT WE OFFER:

  • New facility / State of the art show room
  • Paid Training
  • Benefits
  • Promotes from within
As a Mercedes-Benz Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. Responsibilities will include:
  • Making appointments, processing repair orders, quotes and invoices
  • Providing customer support via phone and face-to-face at the dealership
  • Qualifying customer problems and logging them for technicians to review
  • Ensuring customer approval for all remedial work to be carried out
  • Promoting our range of vehicle parts and accessories
  • Internal coordination of service work to adhere to commitments made to customers
  • Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle
About you: Highly motivated with a competitive edge, you enjoy going the extra mile for your customers, and thrive on being a part of a team. You will be a problem solver with a passion for the Mercedes brand. Specific skills required:
  • Prior experience as a service advisor or service writer required
  • Candidates MUST possess above-average phone and communication skills
  • Must bring a positive, upbeat attitude to this role and be completely comfortable selling clients on Mercedes products and services
  • Excellent follow-up and follow-through skills to ensure client satisfaction
  • Must have the ability to communicate technical information in non-technical terms to clients
  • Ability to evolve and adapt to changing business needs

Posted 2025-08-28

Recommended Jobs

Design Architect (36367)

Tempe, AZ

Advanced Manufacturing At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical…

View Details
Posted 2026-02-26

Shift Supervisor - 420 N. Litchfield Road

Goodcents
Goodyear, AZ

Goodcents is actively recruiting Shift Managers and Crew Members at our Goodyear location! Enjoy a fun, friendly and clean work atmosphere with no greasy fryers! We will offer a competitive wage and…

View Details
Posted 2025-10-01

Survey Instrument Operator

Bowman Consulting Group, Ltd.
Tucson, AZ

Short Description: Bowman has an opportunity for a Survey Instrument Operator to join our team in Tucson, AZ. At Bowman, we believe in creating opportunities for aspiring people to thrive and achi…

View Details
Posted 2026-01-19

Virtual Sales Representative - No Cold Calling

Legacy Harbor Advisors
Phoenix, AZ

Elevate Your Career with Legacy Harbor Advisors - Where Ambition Meets Opportunity! Are you ready to take your sales career to the next level? At Legacy Harbor Advisors, we’re looking for passionat…

View Details
Posted 2025-12-17

Data Scientist I

Oscar Health
Tempe, AZ

Hi, we're Oscar. We're hiring a Data Scientist I to join our Data team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on servin…

View Details
Posted 2026-02-10

Youth Sports Development Specialist

MVP360 Management
Phoenix, AZ

About MVP360 At MVP360 Sports & Entertainment Management, we thrive in a dynamic world, fostering a culture of creativity and collaboration. From vision to victory, we design and deliver unforgetta…

View Details
Posted 2026-02-23

Aircraft Parts Specialist - IWA Airport

ATP Flight School
Mesa, AZ

About Us ATP is the nation's largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional…

View Details
Posted 2026-02-01

Process Engineer

TalentAlly
Chandler, AZ

Summary This role is responsible for assisting with day-to-day engineering support for manufacturing operations, as well as assists implementing yield, process and product improvements. Essenti…

View Details
Posted 2026-02-04

Customer Service Agent

Shop Harbour
Phoenix, AZ

Summary : As a Customer Service Agent, you’ll be part of Harbour’s dedicated Customer Experience team, supporting our web, store, and trade clients nationwide. You’ll be the first point of contac…

View Details
Posted 2026-02-27

Dance Teacher

Fred Astaire Dance Studios
Scottsdale, AZ

We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professional dance instructors. We are currently hiring for Dance Instructor. Whether you have years of dance and/or…

View Details
Posted 2025-09-03