Work from Home Call Center Representative

Randstad is currently hiring and looking to fill multiple Work from Home Call Center Representative positions in Phoenix, AZ 85034. Please review the job details below: Temp to Hire Opportunity!! Shift: Flexibility for an 8 hour shift between the hours of 6:00AM-8:00PM Monday-Friday Pay: $18.00/hr. Responsibilities:

• Professionally answer calls and address caller inquiries as needed.
• Route calls as needed to appropriate resource.
• Perform research using available resources as needed to provide required information to callers.
• Identify and escalate more complex issues to the research team.
• Complete necessary administrative work as needed and complete call logs accurately.
• Other projects as assigned by supervisor.

salary: $17.99 - $18 per hour
shift: First
work hours: 6 AM - 8 PM
education: High School

Responsibilities

Qualifications:

• 1 year call center experience required
• Good verbal and written communication skills.
• Dependable and able to adhere to schedule.
• Effective problem solving skills.
• Effective listening skills.
• Customer service orientation.
• Attention to details.

Work from Home Equipment Requirements:

• Must have a laptop or desktop computer with Intel i5, AMD Ryzen 5 or better, Windows 10 or better, 8 GB of RAM installed and 238 GB of Storage
• USB Headset to plug into the computer
• Hardwired internet using an Ethernet cable

Skills

• Call Center Support
• Call Center
• Basic Software Skills
• Active Listening
• Telephone Etiquette
• Empathy

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.