Shift Captain

The Grove Inc
Phoenix, AZ

:

Are you looking for a place to work where your hard work will be noticed and appreciated?

Are you looking for Managers who cares about their employees?

Are you looking for a company where people matter?

We want you to join our FAMILY!

TGI CULTURE

The Grove, Inc. (TGI) company's culture is one of teamwork, trust, and inclusion. Our values circle back to people - taking care of our guests, teammates, and business partners. We guide our team to do excellent work, provide unrivaled customer service, and take care of not only our guests and partners, but our planet and each other. Through open lines of communication, easy access to top level management, and true team collaboration, employees will learn, grow, and excel within the industry and beyond.

Why work at the airport?

  • Safe work environment
  • You don't have to clean bathrooms, dining rooms, windows or parking lots.

Immediate positions available for reliable and responsible individuals to join our team. We are a Company that operates inside the Sky Harbor Airport, we currently have 5 locations in Terminal 4. Our positions come with benefits like dental, vision and health insurance. Vacation pay, Pension plan, and employee meals and free airport parking.

An ideal candidate would have relevant experience, have knowledge of health regulations, be a team player, be able to handle fast paced work environments, be completely available to work any shifts and be able to pass a background check.

  • Manage the day-to-day operations of multiple franchise restaurants and activities of team members to ensure all tasks are being completed.
  • Appraise personnel's performance and provide feedback to keep them upbeat and productive.
  • Place weekly orders and ensures stores are stocked with appropriate levels of product.
  • Maintain a high standard of quality with regard to product, people, sanitation and safety
  • Be able to address and solve employee related concerns that occur on your shift and communicate issues of higher importance to AGM/GM.
  • Responsible for the delegation of work to meet all restaurant needs and Goals.
  • Deliver superior guest service - Always strive for 100% guest satisfaction
  • Conduct on the job training for all team members.
  • Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
  • Manage the use and improvement of all systems, policies and procedures developed by The Grove and its branded partners
  • 0Ensures that all products are prepared and presented in accordance with brand or company standards.
  • Analyzes and manages financial results of the units to ensure maximum profits are balanced with guest and team member satisfaction
  • Consistently provides direct reports and/or indirect reports with support, coaching, and encouragement necessary to achieve business goal
  • * Ensures all equipment is in good working order and schedule repair services as needed.

Requirements:

  • Able to work under pressure and solve problems quickly as well as posses common sense.
  • Excellent time management skills.
  • Availability to work all shifts. Mornings, afternoons, evenings, weekends and holidays.
  • Must be able to lift, push or pull 50 lbs.
  • Must be able to stand and walk for extended periods.
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with staff, customers and piers.
  • The Shift Manager is responsible for performing a variety of duties within a fast food/snack bar establishment which includes but not limited to;
  • The Multi-Unit Manager will be responsible for the all of the operations.

The Shift Managers are responsible all the behind-the-scenes activities involved in operating a restaurant, bar and retail location.

You must open availability, 7 days a week to qualify!! .

Job Type: Full-time

Pay: $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Weekly day range:

  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

Posted 2026-05-24

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