Treatment Coordinator
Mirror Image Dental is looking for an experienced Treatment Coordinator! The role has the possibility for promotion to office manager, if employee is a good fit. Minimum 2 years experience required. Employee must be able to effectively explain and phase patient's dental treatment, as well as set up finances for said treatment.
In the clinic, the Treatment Coordinator will be seated in the front within the reception desk. While the receptionist will be the primary person greeting patients, the Treatment Coordinator must be ready to do so as well in their absence. Additional responsibilities include but are not limited to:- Supplies – Order and maintain all office-related supplies, including furniture, letterhead and new supplies as needed.
- Open and Close – Unlock clinic and disarm alarm upon entering, lock clinic if closing (and set alarm).
- Insurance – Verify patient's insurance prior to their arrival or as soon as insurance information known.
- Patient Communication – Call patients for post-op check-in if warranted. Teammate will also need to reach out to patients that cancel appointments without reappointing in order to get them scheduled.
Requirements:
- A high school diploma or equivalent is required; Associate degree preferred
- Two years of previous experience in treatment coordinator role
- Superb communication skills
About Mirror Image Dental and our vision:
Dr. Shane and Dr. Shawn are building the practice from scratch. Part of our practice's goal is to treat the need of our community. We also wish create a career for our future teammates, rather than just a job. We look forward to your application!
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