Patient Experience Coordinator

Are you the person who can turn a "Monday morning doctor’s visit" into the highlight of someone’s day? Here, we don’t just "check people in." We’re on a mission to redefine healthcare, and we need a Patient Experience Coordinator who is part air-traffic controller, part brand ambassador, and 100% people person. If you’re a pro at keeping things running smoothly while making every patient feel like a VIP, we want you on the team!

salary: $45,760 - $47,840 per year
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

The Patient Experience Coordinator is an essential position that assists in supporting operational excellence. The primary role is to ensure that the clinic operations run smoothly and timely daily. This position emphasizes customer/patient care excellence, privacy, compliance, and serving in a dynamic health setting.

• Welcome patients and conduct check-in with required forms
• Work in partnership with Prosano leadership to provide seamless and integrated service to our patients
• Lead the scheduling and patient visit coordination functions within the practice management system
• Ensure our patients are always delighted with the level of care they receive
• Act as an ambassador in the local community by nurturing relationships with other healthcare providers, social/community organizations, and marketing partners
• Perform other duties as assigned
• Working hours may include extended hours.
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed
  
  

The essential functions of this role include:

• working weekends

Skills

• Patient Support
• Activating Patient Files
• Patient Scheduling
• patient access
• Greeting Patients
• Healthcare System Navigation

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.