Parking Supervisor

Job Description

Job Description

Who We Are:

Insignia Event Services is a leading event solutions provider, affiliated with the Arizona Cardinals, proudly producing all events at State Farm Stadium, including Arizona Cardinals home games. Complementing the events at State Farm Stadium, Insignia Event Services exclusively manages Sportsman's Park and Heritage at Sportsman's Park, offering flexible venues for everything from pre-game activities and tailgating to concerts, festivals, corporate events, and graduations. Our services range from full-service event production, staging, and equipment rental to live presentation and transportation logistics, making us a trusted partner for exceptional events in Arizona.

The Insignia Way:

The values of Insignia are the shared convictions and guiding principles at the heart of our team spirit. They steer us toward a common goal and inspire our drive. These values are the compass for how we operate, shape our team culture, and mold our identity.

• It's About Us: We believe that every individual plays a crucial role in our success, and we put our team first. It's not about me, it's about Us.

• Do What's Right: We act according to the highest standards of integrity. We Do What's Right by ourselves and others.

• Grow With Positivity: We embrace a culture of continuous improvement, recognizing that each day is an opportunity to grow. We Grow with Positivity.

• Value Every Voice: We create an environment rooted in respect, where every individual is treated with dignity, empathy, consideration, and compassion. We Value Every Voice and ensure everyone knows they belong.

• Drive to Perform: We relentlessly pursue greatness, setting the bar for quality, results, and innovation. We Drive To Perform.

Position Overview: The Parking Supervisor will be responsible for providing a First-Class Guest Service interaction with each customer. This position will manage the efficient ingress and egress of out of assigned parking lots surrounding State Farm Stadium. Supervisors will support the overall success of the parking program with traffic flow procedures. Supervisors will assist Team Leads, Parking Cashiers, Parking Lot Attendants and ADA Shuttle operations with effectively assisting guests. Supervisors will be the second point of contact to resolve any guest concerns and provide a positive environment for all. The Parking Supervisor is a key position to our parking operations and event experience. This Position will be outdoors working in all weather conditions.

Essential Job Functions: The Supervisor is responsible for providing the Team Leads with all their information and equipment for a successful event. They will communicate any changes to traffic plans or guest concerns received by the organization. The Supervisor will constantly monitor the traffic flow to communicate or make adjustments. If additional equipment or staffing is needed, Supervisors will coordinate with the City of Glendale Traffic, City of Glendale Police and/or Manager of Parking Services. The Supervisor will verify everything is set up or removed around the property which will include barricades, signs, cones or other equipment in compliance with the traffic management program.

Requirements

• Must be at least 18 years old
• Must have a H.S Diploma or equivalent (Unless currently enrolled).Excellent interpersonal, verbal and written communication skills.
• Ability to communicate effectively and to convey instructions of information to all levels both orally and in writing.
• Self-motivated with the ability to work in a fast-paced, high stress environment.
• Preferred 5+ years supervisory experience within a parking organization or customer service driven operation.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

Other Skills/Abilities

• Must be able to stand and exert well-paced mobility for periods of up to ten (10) hours in length

• Ability to lift up to 50 pounds on a regular basis

• Ability to work non-traditional hours including nights, weekends, and holidays

• Ability to work outside in extreme temperature fluctuations and around excessive noise

All offers of employment at Insignia Event Services are contingent upon clear results of a thorough background check.

Insignia Event Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.