Closing Specialist III

Job Description

Help families and communities move forward by ensuring mortgage loans fund smoothly and on time. In this role, your precision and follow-through directly support a positive closing experience for our customers and partners. You will collaborate across teams to clear final conditions, resolve issues, and release funds accurately. If you enjoy detail-driven work with real impact, this is an opportunity to grow your expertise in a high-accountability process.

Job summary

As a Mortgage Funder in our Mortgage Funding team, you ensure loans are ready to fund, conditions are satisfied, and disbursements are completed accurately and on schedule. You will work closely with underwriting, loan officers, and closing partners to resolve outstanding items and keep loans moving to the finish line. You will thrive here if you are organized, responsive, and committed to delivering a great experience for customers and internal stakeholders. Together, we protect quality and compliance while helping borrowers close with confidence.

Job responsibilities

• Review loan files to confirm all required documentation is complete and accurate
• Verify that underwriting and closing conditions are satisfied prior to funding
• Communicate with loan officers, underwriters, and closing agents to resolve issues and discrepancies
• Calculate final disbursement amounts and balance figures to support accurate funding
• Authorize and release funds to the appropriate parties in accordance with policy and applicable requirements
• Perform quality control checks to maintain accuracy and integrity throughout the funding process
• Maintain clear, organized records of funding activity, decisions, and communications
• Provide timely, professional service to internal teams and external partners to support on-time closings

 

Required qualifications, capabilities, and skills

• High school diploma or equivalent
• 2 years of experience in mortgage funding, mortgage processing, or mortgage closing support
• Working knowledge of mortgage lending processes and applicable regulatory requirements
• Demonstrated ability to review documents and data with strong attention to detail
• Proven organizational skills, including ability to manage multiple files and competing deadlines
• Clear written and verbal communication skills for resolving issues with internal and external stakeholders
• Ability to work independently while collaborating effectively within a team environment
• Proficiency with mortgage-related software and Microsoft Office applications
• Ability to work overtime as needed to meet funding deadlines

 

Preferred qualifications, capabilities, and skills

• Experience coordinating funding with closing agents and settlement partners
• Experience performing funding-related quality control or audit checks in a high-volume environment

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.