Remote Care Management - CMA

2 days ago Be among the first 25 applicants Remote Care Coordinator Location: Remote Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents life‑changing problems before they happen for patients with two or more chronic conditions. We believe every patient with chronic disease deserves consistent check‑ins, follow‑up, and support. Remote Care Coordinator will perform telephonic encounters with patients on behalf of our practice partners each month. This is a 1099 Contractor position; contractors responsible for their own taxes. Esrun Health seeks Medical Assistants to work part‑time from home office as independent contractors while complying with HIPAA privacy laws. Set your own hours, not held to a daily schedule. Part‑time team members typically dedicate 20‑30 hours per week initially; time commitment increases as patient assignment increases. Flexible schedule to balance work‑life. Care Coordinator assigned patient panel based on skill and efficiency level, expected to carry a minimum of 100 patients per calendar month within first three months. Complete due diligence on 100% of assigned patients and billable encounters on 90% of patients each month unless patients unable to participate due to health conditions. Compensation Structure Productivity‑based pay structure:

• 8.00 per completed patient encounter up to 99 encounters/month.
• 8.50 for 100‑149 encounters/month.
• 9.00 for 150‑199 encounters/month.
• 10.00 for 200‑249 encounters/month.
• 11.00 for >250 encounters/month.

Payment tier increases require 3 months consistency to achieve. $1/encounter incentive compensation for bilingual contractors equal to $3/hr applied only if hired into a bilingual position. Monthly outreach includes chart review, contact attempts (calls/texts/emails), actual call time, care coordination, and documentation/billing. Time billed in 20‑minute units of service referred to as “encounters”; each patient can be billed up to three units per month. 20‑39 min = 1 encounter; 40‑59 min = 2 encounters; >60 min = 3 encounters. Example Chart Review: 8 min Outreach Attempts: 6 min Actual Call: 11 min Care Coordination: 9 min Total Time Spent: 44 min = 2 encounters Productivity‑based position – no compensation outside billable encounters described; additional bonuses optional. No pay for onboarding. Onboarding self‑led; 3‑6 hrs, up to 14 days possible. What Your Impact Will Be Advise care according to plan and orders. Provide prevention and intervention for multiple disease conditions via motivational coaching. Develop positive interactions with patients on behalf of practices. Improve revenue by creating billable Care Management episodes. Understand healthcare goals of chronic disease management. Attend scheduled meetings (Bi‑Monthly Staff Meetings, monthly one‑on‑ones, etc.). What We Are Looking For Certified Medical Assistant. Minimum 2 years clinical experience, preferably pain management. Hands‑on EMR experience, Windows desktop, Office 365, Teams, Excel; HIPAA compliant home environment. Initiative, judgment, organization, time‑management, problem‑solving, decision‑making skills. Computer proficiency; high speed Internet; desktop or laptop (Windows or Mac). No Chromebooks or iPads. Excellent verbal, written, listening skills. What Will Make You Stand Out Recognize condition‑related warning signs quickly. Organized, thorough documentation. Self‑directed, prioritize responsibilities, time management. Clear diction, exemplary phone etiquette. Commitment to patient care and customer service. Troubleshoot minor tech issues. What We Offer Contract position with opportunity to become full‑time (benefit options: Medical, Dental, Vision, 401K, Life). Streamlined technology for Chronic Care operations. Established, secure company since 1976, serving many verticals worldwide. Core values guiding us. Autonomous and flexible work environment. Learning and growth opportunities. Community involvement and social responsibility. About Us Esrun Health, a division of Harris Computer, redefines remote care. Customized model blends CCM, RTM, RPM, BHI, and/or TCM per client needs. As a Harris healthcare business, we maintain a people‑focused, small‑company experience with the financial security of a large organization. #J-18808-Ljbffr Harris Computer