Leasing Consultant
- Walk marketing tour path, open target viewing apartments, ensure clean and rent ready apartments, model homes and community amenities
- Respond to resident and prospective resident calls and emails promptly in the morning
- Answer incoming calls, convert phone calls into walk in traffic, set viewing appointments
- Tour prospective residents with energy and enthusiasm the Weidner way
- Ensure successful leasing by facilitating the application process at the end of the tour
- Review and process all applications immediately upon receipt
- Timely and respectful communication with applicants upon receiving results
- Follow Weidner Move In Experience with all approved applicants
- Maintain and follow up on traffic in queue
- Shop competitive properties at least monthly; Adhere to daily marketing and leasing strategies
- Ensure market ready apartments, common areas and amenities are clean and maintained daily to Weidner’s quality standards
- Assist with lease renewals in a timely manner and promote resident retention
- Ensure leasing office is clean, orderly, and professionally presentable at all times
- Prior customer service experienced required
- Complete tasks in a safe and efficient manner
- Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
- Able to give professional directions clearly in person, over the phone, email, and text
- Experienced in Microsoft products preferred (Word, Excel, PowerPoint and Outlook)
- Yardi and Paycom experience preferred; Willing and able to learn new software programs
- Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
- Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
- Work effectively and cooperatively in a team environment and/or independently
- Ability to work outside of normal scheduled hours as needed
- Willing and able to be assigned to other Weidner properties as needed
- Working knowledge of English; detail oriented, well organized
- Must agree to a criminal background check and sign an agreement for voluntary drug testing
- Must have access to personal vehicle and/or reliable transportation, at all times
- Driver’s license, vehicle and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
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