Supply Chain Analyst
- Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and inter-state or intra-state haulage companies to schedule pickups and deliveries as and when required.
- Organize and manage inventory, storage, and transportation workflow schedules to meet customer requirements.
- Track, trace, and update the status of shipments. Offer regular and ad-hoc reporting on shipment statuses.
- Facilitate communication with customers, vendors, and internal departments that may include verbal, telephonic, or electronic communication. Understand how to professionally gain information from all levels of internal and external customers.
- Anticipate and proactively approach bottlenecks in the shipping and receiving processes and work for solutions timely.
- Respond to and follow up with all inquiries for vendors and customers.
- Address and resolve transportation-related issues, such as delays, routing challenges, or equipment failures, to ensure uninterrupted delivery and customer satisfaction.
- Utilize computer systems and transportation management software to track shipments, manage schedules, accomplish storage organization, and generate reports for efficient logistics operations.
- Analyze transportation performance data and provide recommendations for continuous improvement in logistics operations.
- Prepare bills, invoices, and review purchase orders and shipping documents to ensure accuracy.
- Complete other duties as assigned and necessary.
- High school diploma or equivalent required; degree in Business Administration, Logistics, Supply Chain Management, Transportation, or a related field preferred.
- Proven experience in supply chain, logistics, warehouse, or transportation operations. Supply Chain certification(s) are a plus.
- Ability to work in a fast-paced environment; can prioritize and manage own time and the time of others to maximize efficiencies.
- Strong computer skills using Windows operating system and MS Office (Word, Outlook, PowerPoint, etc.) with proficiency in transportation management systems (TMS), Customer Relations Management (CRM) software, and other relevant software applications.
- Advanced Excel proficiency and data analytics to sort, filter, validate data, use conditional formatting, and trending are a must.
- Familiarity with warehousing/storage, and supply chain management principles and practices.
- Excellent communication skills, both verbal and written, and able to build and maintain positive relations.
- Demonstrated self-management and self-direction skills; is highly organized and possesses problem-solving skills.
- Accountable and self-motivated with a dedicated work environment at the primary residence with High-Speed Internet to function and meet deliverables remotely.
- Current knowledge of Department of Transportation, International Air Transport Association regulations preferred.
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