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Quality Management Coordinator

Community Medical Services
Scottsdale, AZ
Description

Shift: 7:00AM-3:30PM, this role is fully remote working out of Arizona with a pay range of 21-25/hr DOE

Community Medical Services (CMS) is hiring a Quality Management Coordinator I. The Quality Management Coordinator provides support to CMS clinics with accreditation, performance, and quality improvement. Additionally, they prepare and serve as point person to oversight agencies.

As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

Along the way, we’ll invest in your well-being through a benefits package that includes:

  • Subsidized medical, dental, and vision insurance
  • Health savings account
  • Short and long-term disability insurance
  • Life insurance
  • Paid sick, vacation, and holiday time
  • 401K retirement plan with match
  • Tuition and CME reimbursement up to 100%
  • Employee assistance program to support your mental health and wellness
  • Ongoing professional development

Responsibilities

  • Serves as the first contact for all auditing activities from oversight agencies (i.e., CARF, DEA, State, etc.)
  • Facilitates meetings for audit preparation and the creation of short-term corrective action plans
  • Assists Quality and Safety Manager with preparations and ongoing updates for CARF program and administrative standards and CARF surveys for all locations
  • Completes site visit reports and works collaboratively with other Quality Management staff to address issues discovered in the facility
  • Remains aware and informed of all oversight agency and regulations and knows where to find regulations and requirements for all oversight and behavioral health license requirements for all CMS locations
  • Attends external meetings, such as oversight agencies or payers, as assigned by Quality and Safety Manager
  • Provides training to operations for compliance or quality management as needed
  • Maintains the critical incident reporting database and safety report submissions
  • Fulfills external agency deliverable requirements according to contract or regulation
  • Maintains and completes Methasoft edit requests to ensure clinical documentation aligns with CMS billing practices within a 7-day cycle.
  • Conducts quality review on completed Methasoft edit requests to ensure compliance requirements are met.
  • Conducts quality record reviews to ensure compliance with DEA, CARF, state, and federal performance standards
  • Documents chart reviews in Quality Management Portal and monitors portal for adverse trends
  • Provides training to operations for compliance or quality management as needed
  • Fulfills external agency deliverable requirements according to contract or regulation
  • Performs other duties and works on special projects that are consistent with the general duties of the position

Requirements

  • Bachelor’s degree in behavioral health or science related field or combination of full-time work experience and education totaling at least four years
  • Intermediate computer knowledge
  • Problem solving, conflict resolution, and strong customer service skills
  • Passion, humility, integrity, positive attitude, mission-driven, and self-directed
  • Excellent organization skills, accuracy, and attention to detail
  • Ability to communicate clearly and effectively between all organizational level and with outside providers
  • Uses good judgment and maintains effective boundaries when sharing information about company with staff, other providers, and members of the community
  • Adheres to and enforces company policies and procedures
  • Knowledge of CARF standards, DEA, CSAT, and state systems is preferred, but not required
  • Intermediate understanding of statistical and data analysis

Tools And Equipment

  • Ability to use a phone, computer, printer, and copier is required
  • Frequent use of Microsoft Office products, including Outlook, Word, Excel, and PowerPoint
  • Ability to use the internet and various web browser software is required

Physical Working Conditions And Office Setting Description

  • Requires sitting, standing, and bending associated with a [clinic/office] environment
  • Some lifting may be required

#CRPSF

About Community Medical Services

Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

Our Commitment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Posted 2025-07-26

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