Success Coach

Job Description

Job Description

At Arizona Center for Youth Resources (ACYR), we build pathways to success through education, skill development, and employment opportunities that empower youth and adults to achieve self-sufficiency. Our team plays a vital role in fostering a culture of positivity, growth mindset, and hospitality. Through high energy educational activities and supportive services, we create a welcoming environment where youth and adults feel encouraged, respected, and motivated to achieve their goals. Every team member is responsible for building meaningful relationships and trust with students. These connections help ensure youth and adults remain engaged in their planned services to continue progressing toward their goals. In addition, our team serves as an important bridge to the broader community by actively demonstrating and promoting the mission of ACYR through collaboration, outreach, and service.

The Success Coach supports students who may experience social, emotional interference with capacity to succeed within an educational environment. The Success Coach professionally assesses to provide and may refer intervention to help eliminate barriers in learning. Intervention may include the school, family, and/or community. The Success Coach professional relationship is dependent upon its highly confidential nature and may consist of initial assessment interview. Consultation with staff, family, crisis intervention, community referral and/or school-based support groups may be included in the assessment process to best support the student.

The Success Coach assist with developing and planning strategies to help student achieve academic goals. Will also assist students with developing strong social skills, conflict resolution, and self-management to prepare for higher education and workforce. As a key member of our Opportunity and Engagement team, the Success Coach will partner with school administration, teachers, and leadership to develop and implement plans that provide specialized support for students throughout all program services.

Key Result Areas

Role Responsibilities

Incumbent is successful when they:

Strategic Planning

§ Can anticipate future trends and establish consequences accurately; has knowledge and perspective; can articulate credible visions of possibilities and likelihoods for the student and staff​

Direct Student Support

· Assist Social Support Manager in the design, development and execution of student engagement, workshops, and planning of events for students or personnel

· Provides direct services to students and their families, within a multi-cultural framework. May be required to provide crisis intervention (i.e., self-injury, suicide ideation, child abuse, grief/loss), and support groups

Participant/Student Support and Engagement

• Develop strong, trusting relationships with students and families
• Ensure accessible, culturally competent family engagement initiatives
• Promote equitable and inclusive practice
• Acts as a liaison between the School, Community, and families including, but not limited to home visits and access to community resources. Assist students with education and academic resources

Provide Case Management Services

· Identify students who may experience hardships early to support strategies and intervention

· Effectively timely case notes and documentation as required by services

· Utilize tracking tools to ensure student outcomes are maximized

• Provide direct services for SNAP CAN permitted activities and support
• Provide home visits when required

· Assist with meeting all audit requirements as set forth by SNAP CAN policy and ACYR Opportunity and Engagement

Participate in professional development activities.

· Participate in professional development in accordance with the National Association of Social Work Standards and Arizona Department of Education

· Stay current with trauma informed care and case management

· Assist in providing training

Partner Engagement

· Partner with mental health professionals and social service organizations · Advocate for policies and programs that address the root causes of trauma affecting students

· Coordinate with internal and external partners (e.g., food banks, shelters, healthcare providers) to provide referrals

· Provide information and acts as a liaison between the School, Community, and families this includes, but does not limit, home visits, community resources that assist the student

· Assist and monitor students with achieving stated education, career and personal goals

Minimum Qualifications

• Utilizes positive youth development practices in all levels of work
• Must be able to form connections with youth and families and have a compassionate understanding of the obstacles that opportunity youth may require
• Must be willing to advocate for youth and families' needs and support

referred Qualifications:

Preferred Qualifications

• Bachelors in related field or a minimum of 1 year experience in related field
• Experience working with opportunity youth
• Youth development, education, and workforce development are highly desirable
• Trained in trauma informed care, motivational interviewing, and crisis intervention
• Knowledge of community resources and support
• Bilingual fluent in Spanish and English
• Bicultural

Required Competencies

• Strategic
• Models' Success Behavior
• Builds /Maintains Great Customer Services
• Enables Co-workers/Students to grow
• Positive Influence to others
• Coordinates ideas/resources
• Great time management
• Facilitation and presentation skills
• Effectively Communicates Ideas to Resolves Complex Conflicts
• Communication that is respectful and thoughtful of audience
• Achieves Results
• Adaptable
• Earns others Trust and Respect
• Tactful in Social Situations
• Takes Personal Responsibility and Accountability

Background Check Employment with Arizona Center for Youth Resources (ACYR) may be contingent upon the successful completion of a background check. The background screening may include verification of references, employment history, education, and a criminal background check. Misdemeanor and/or felony convictions may disqualify a candidate depending on the nature of the offense, the number and severity of convictions, and the length of time since the offense occurred.

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of background check.

Certification/Licenses/Other Requirements Must possess a valid Arizona Level II IVP Fingerprint Clearance Card issued by the Arizona Department of Public Safety. Must have a valid Arizona Driver

License . Must have access to an insured personal vehicle and be able to use it for agency-related business as required by Arizona Center for Youth Resources (ACYR).

Work Environment at Arizona Center for Youth Resources (ACYR), we foster a supportive and collaborative work environment that promotes open communication, helping, healing, and continuous learning among team members and students we serve. We encourage innovation and creativity by embracing critical thinking and problem solving. The ACYR team works together to effectively deliver and advance the mission while supporting the growth and success of staff and students.

Physical Demands The role may require sitting or standing for extended periods of time. The position involves energetic engagement and interaction between Arizona Center for Youth Resources (ACYR) team members and students. This position requires the ability to effectively communicate by expressing or exchanging ideas through spoken words to provide information to clients, students, or the public, and to convey detailed instructions clearly, accurately, and sometimes loudly or quickly when necessary. The role also requires the ability to actively participate and interact with students during activities and programming.

This Job Description is not intended to include every duty or responsibility associated with the position. The employee may be required to perform other job-related duties as assigned. The Success Coach's performance will be evaluated, in part, based on the successful completion of the responsibilities outlined in this description.

This document does not constitute a contract of employment. Employment with Arizona Center for Youth Resources (ACYR) is considered at will, meaning that either the employee or ACYR may terminate the employment relationship at any time, with or without cause or notice.

ACYR reserves the right to modify or update this job description at any time as organizational needs evolve.

Must have a reputation for honesty and trustworthiness. Misdemeanor and/or felony convictions may be disqualifying depending on type, number, severity, and how recent. The background check will consist of a reference checks, employment, education, and criminal background search.

ACYR is an at-will employer and any offer of employment with ACYR is contingent upon a successful completion of said background check.