Repair Coordinator
Repair Coordinator
Department: Operations $22-$23 Hourly || Paid Biweekly
HOURS OF OPERATIONS:
Monday-Friday|| 5:30AM-4:30PM Company Description:
DMD Systems Recovery, LLC (DMD) provides IT Asset Disposition solutions adhering to the most rigorous environmental and security standards to deliver confidence to companies who value our world and their reputation. We are a certified B Corp in the Electronics and Sustainability field, with facilities in Tempe, AZ, Austin, TX, and Palo Alto, CA. Job Summary:
The Repair Coordinator plays a key role in supporting DMD’s repair operations by coordinating accurate, efficient, and high‑quality in‑warranty and out‑of‑warranty device repairs. This role requires strong attention to detail, excellent documentation skills, and close collaboration with internal teams to ensure repairs are processed in a timely and compliant manner. The Repair Coordinator follows established repair workflows, maintains warranty and quality standards, and supports overall operational efficiency. Key Responsibilities:
- Accurately file, document, and submit all in‑warranty repair cases in a timely and compliant manner
- Maintain clear tracking and visibility of all repair cases to ensure accountability and proper documentation
- Ensure all warranty submissions meet partner requirements and internal quality standards
- Coordinate and support out‑of‑warranty repairs, including hands‑on repair tasks and physical work such as device skinning when required
- Identify, document, and communicate parts needed to complete repairs
- Assist with diagnostics, device preparation, and post‑repair quality checks
- Collaborate with repair, inventory, and operations teams to support efficient workflow
- Follow established repair processes, safety guidelines, and documentation protocols
- Identify opportunities for continuous improvement and operational efficiency
- Perform other duties as assigned
- High school diploma, GED, or equivalent required
- Technical certification preferred
- 1–3 years of experience in device repair coordination, electronics, hardware support, or a related field (preferred)
- Strong attention to detail with the ability to document work accurately and consistently
- Ability to identify repair needs, troubleshoot issues, and recommend appropriate actions
- Comfortable supporting hands‑on repair work, including device disassembly and reassembly
- Strong communication skills and ability to work effectively in a fast‑paced operational environment
- Familiarity with warranty processing or repair ticketing systems is a plus
- May include standing for long periods of time
- May include bending, twisting, squatting, and repetitive motions
- Ability to lift and move equipment weighing approximately 10–50 lbs. on a regular basis
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions
This full‑time position reports to Operations leadership. Compensation is commensurate with experience and responsibilities and includes a competitive benefits package. DMD Systems Recovery is an equal opportunity employer. Pre‑employment drug screens and background checks are required.
Recommended Jobs
Remote Medical Director
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offer…
Industrial Maintenance Technician
Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision a…
Quantitative AI Trainer & Evaluation Scientist
A leading AI development firm seeks experienced quantitative professionals to evaluate AI-generated work and design problems for AI systems. The role offers the flexibility of remote work, allowing yo…
Guest Room Attendant
Job Description Job Description For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, you…
Sales Consultant
Job Description Job Description We Are Airstream Chandler is seeking an experienced Sales Consultant to join our team! We offer a competitive commissioned based compensation package. We Are Airst…
Esthetician/Wax Specialist
Job Description Job Description Join the STRUT! Don't miss this opportunity to be a part of one of the biggest and most reputable companies in the beauty industry!! Do you love waxing and wan…
Drywall Installer/Installation Repair/Texture and Finishing Technician
THIC Restoration is looking for a skilled drywall installation, repair, texture and finishing technician. This is a hands-on role for someone who takes pride in craftsmanship, works efficiently, and …
Remote Travel Agent (Independent Contractor)
Location: Remote Job Type: Contract | Flexible Schedule About the Role: We are seeking motivated and detail-oriented individuals to join our growing team as Remote Travel Agents. In …