Lead HR Administrative Assistant (Internal Team Members Only)

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Position Closing Date: March 7th, 2024 at 5PM

Salary: DOE

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Demonstrated ability to communicate effectively with Guests, Team Members, and Management in written and verbal forms.
• Provide administrative support to ensure efficient operation of the Human Resources Office.
• Maintain strict confidentiality in all matters and keep records and files confidential.
• Greets and welcomes all guests as soon as they a1Tive with a quick, attentive, friendly and
• professional manner.
• Answer telephones and transfers to appropriate staff member.
• Receive, sort, and distribute mail, packages and/or deliveries daily.
• Perform general clerical duties to include, but not limited to, photocopying, and filing of employee.
• disciplinary actions.
• Ensure conference rooms are clean and ready for next use.
• Keep a safe and clean reception area. Manage HR leadership calendar and scheduling needs.
• Maintain inventories for all departmental supplies.
• Compose meeting agendas and minutes.
• Support the reconciliation and administration of the department budget.
• Promote and maintain the highest level of guest service to all, while staying alert to their needs.
• Resolves Guest concerns within the scope of authority; otherwise refer the matter to leadership.
• All other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises multiple team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High School diploma or equivalent

• Experience as a receptionist, front office representative, human resources support role, or similar role required.

• Experience in use of HRIS with a high degree of accuracy preferred.

• Demonstrated supervision, leadership & coaching skills.

• Must be computer literate and have knowledge of Microsoft Office and/or other computer and HR Software.

• Ability to evaluate courses of action and reach sound, non-judgmental management decisions and resolutions.

• Must possess strong organizational and time management skills.

• Ability to perform the GILA WAY which is as follows:

• Greet our guest
• Interact positively with our guest
• Listen actively to our guest
• Appreciate our guest

• Must possess excellent guest service skills, strong telephone etiquette, a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum

• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.

• Strong interpersonal and communication skills, both written and

• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Important Notes

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.