Medical Collector Lead
Job Description
Job Description
Medical Collections Lead Phoenix, AZ | Onsite Pay: $25-$30/hour Full-Time | Experienced Candidates Only Medical Collections Lead - Healthcare Revenue Cycle A well-established healthcare organization in the Phoenix area is seeking an experienced Medical Collections Lead to join its revenue cycle team. This onsite leadership role is ideal for a collections professional with a strong background in healthcare accounts receivable, insurance follow-up, team leadership, and revenue cycle operations. As a third-party recruiter, we are partnering with a confidential healthcare employer looking for a motivated professional who can drive collection performance, support team development, and help optimize reimbursement processes. Key Responsibilities
- Lead and support a team of medical collections representatives to achieve departmental goals.
- Monitor aged accounts receivable and ensure timely follow-up on outstanding balances.
- Review and resolve complex insurance claim denials, underpayments, and reimbursement issues.
- Analyze collection trends and identify opportunities for process improvement.
- Collaborate with billing, coding, and revenue cycle teams to maximize collections.
- Ensure compliance with healthcare regulations, payer guidelines, and company policies.
- Assist with staff training, coaching, and performance monitoring.
- Generate reports and provide updates on collection metrics and team productivity.
- 3+ years of medical collections experience within a healthcare environment.
- Previous lead, supervisor, or team lead experience preferred.
- Strong knowledge of commercial insurance, Medicare, Medicaid, and managed care plans.
- Experience working accounts receivable, denial management, and insurance follow-up.
- Proficient with healthcare billing systems and electronic medical records.
- Excellent problem-solving, communication, and organizational skills.
- Ability to prioritize work in a fast-paced, deadline-driven environment.
- Revenue cycle management experience.
- Multi-specialty physician practice or hospital collections experience.
- Advanced knowledge of healthcare reimbursement processes.
- Competitive pay: $25-$30/hour
- Stable full-time opportunity
- Growth and advancement potential
- Collaborative healthcare team environment
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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