Print Shop Customer Service Representative (CSR)
Job Description
Job Description
Searching for a Customer Service Representative (CSR) that will act as a liaison, provide product/service information, answer questions and resolve any emerging problems that our customer might face with accuracy and efficiency. We are searching for a motivated individual that would be part of our team that takes care of walk-in customers, web orders, e-mails and phone calls. CSR's need a variety of skills and qualifications to succeed, including:
• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Ability to share work among a customer service team
• Attentiveness and patience
• Time-management skills
• Ability to find the positive in any situation
This is an entry level position and will train the right candidate!
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Shift:
• 8 hour shift
Education:
• High school or equivalent (Required)
Experience:
• Data Entry: 2 years (Required)
Shift availability:
• Day Shift (Required)
Work Location: In person
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