Licensed Insurance Customer Service Representative
Job Description
Job Description
Licensed Insurance Customer Service Representative
$50,000–$80,000 | Base Pay + Bonus/Commission
Monica Acuna Munoz – State Farm Agency
Phoenix, AZ | Full-Time
Monica Acuna Munoz – State Farm Agency in Phoenix, AZ is hiring a Licensed Insurance Customer Service Representative to join our award-winning, community-focused team. This role is ideal for a licensed insurance professional who enjoys helping customers, building relationships, and growing within a stable State Farm agency.
Key Responsibilities
• Provide excellent customer service and policy support
• Assist customers with coverage questions, changes, billing, and claims
• Develop leads, schedule appointments, and follow up with customers
• Identify customer needs and recommend appropriate products
• Participate in local community events and outreach
Compensation & Benefits
• $50,000–$80,000 annual earning potential
• Hourly pay plus bonus and commission
• Paid Time Off (vacation and sick/personal days)
• Medical, Dental, and Life Insurance
• Self-Directed IRA
• Paid training and development
• Advancement opportunities within the agency
Requirements
• Active Property & Casualty license (required)
• Life & Health license (must be able to obtain)
• Insurance sales or service experience preferred
• Sales experience preferred (inside, outside, retail, or call center)
• Strong communication and multitasking skills
• Self-motivated and customer-focused
• Bilingual Spanish a plus (not required)
Apply today by submitting your resume if you are licensed, motivated, and ready to grow your insurance career with a respected State Farm agency.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
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