Delivery Senior Consultant, Workday Integrations
- Transition / Ramp-up
- Learn Financials integration inventory, schedules, dependencies, monitoring approach, and rerun procedures; review interface catalog and runbooks.
- Understand upstream/downstream impacts to Accounting, Spend, Banking, and Grants operations.
- Day-One Surge Support (Hypercare/Stabilization)
- Monitor and triage integration failures; perform initial diagnostics using logs/error outputs; coordinate data fixes and controlled reruns.
- Support hypercare cadence: daily triage, defect trending, stakeholder updates, and post-fix validation.
- Steady-State Operate (O&M)
- Provide operational support for Financials integrations: monitoring, incident/problem management, rerun governance, and documentation.
- Improve runbooks/knowledge articles and reduce repeat failures through root-cause analysis and hardening recommendations.
- Innovate & Optimize (including new integration development)
- Identify opportunities to improve integration reliability and efficiency (better alerting/monitoring, error handling, reduced manual steps, improved data validation).
- Contribute to more complex enhancements and mini-projects, including designing, building, and testing new integrations over time in alignment with standards and change control.
- Where applicable, support modernization efforts leveraging new platform capabilities; Extend exposure/certification is additive for solution evolution.
- Functional Scope
- Workday Integrations supporting Financials processes, including monitoring/operations, troubleshooting, change/release support, and new integration development over time.
- A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Bachelor's degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Workday Integrations Certified and/or Workday Accounting Center Certified
- 5+ years of experience supporting the design, development, testing, and deployment of Workday integrations
- 4+ years of experience with one or more Workday integration technologies such as EIB, Core Connectors, Workday Studio, BIRT, or Workday web services/APIs
- 4+ years of experience with incident updates, documenting root causes, and coordinating with functional leads and vendors
- 4+ years of experience working on triage, issue resolution, and incident management
- Delivery Center Location & Travel Requirements:
- Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
- Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
- Travel Requirement: Maximum of 10% overnight travel for client or project purposes
- Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
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