Customer Service Representative
Pima North Animal Hospital, in North Scottsdale, is seeking a friendly, reliable, and compassionate Customer Service Representative to join our growing team. Our CSRs are the heart of our hospital—creating exceptional client experiences while supporting our doctors and medical team.
Key Responsibilities:
Greet clients and pets with warmth and professionalism
Answer multi-line phones, schedule appointments, and manage client communications
Check patients in and out, collect payments, and review invoices
Maintain accurate client and patient records
Assist with client education and follow-up communication
Support the team during busy periods while maintaining a positive attitude
Qualifications:
Prior customer service experience required (veterinary or medical office experience preferred)
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Comfortable with computers and practice management software
Dependable, team-oriented, and detail-focused
Compassion for animals and their people
Why You’ll Love Working With Us:
Supportive, team-focused work environment
Opportunities for growth and learning
Employee pet care discounts
Competitive pay based on experience
If you’re passionate about customer service and love working in an animal-centered environment, we’d love to meet you!
To Apply:
Please submit your resume to [email protected].
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