Automotive Internet Retail Phone Sales Consultant at Chevrolet Arrowhead
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Overview: Position Overview The Automotive Internet/E-Commerce Retail Phone Sales Consultant at Chevrolet Arrowhead interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you'll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience. At AutoNation, we want our employees to feel happy, healthy, and valued as they work to provide a top-notch experience for our customers. We offer our full-time Associates great, competitive benefits: - Higher income potential
- Full benefits package including Paid Time Off & 401K plus Company match
- Longevity bonuses
- Generous employee referral bonus program for Technicians (employees can earn up to $2500 per Tech referral!)
- Employee discount on vehicle purchases, parts, & service
- Advancement opportunities in Sales/Service including Advisor, Management and Corporate
- And so much more!
What are the requirements for this job?- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Drive to set and achieve targeted goals
- Prior sales experience, retail preferred
- Demonstrated communication, consultative, interpersonal and organizational skills
- The willingness to follow up with customers
- Experience and desire to work with technology
- Valid in-state driver's license and an acceptable, safe driving record
Why should I come work for AutoNation?- You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect
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