Routing & Dispatch Coordinator
- Plans the delivery of route to be taken by each driver in the delivery of goods and products to QED customers. Determines needed stops and most precise use of available trucks to most efficiently meet delivery demands.
- Incorporates customer delivery demands in terms of unloading and delivery time into the routing schedule to utilize the QED fleet most effectively and efficiently and to reduce the cost of delivery related expenses.
- Determines the most appropriate cubic utilization of truck space in terms of route assigned, stops to be made, customer delivery demands, and unloading efficiency.
- Prepares loading and driver sheets showing the route assigned and ensures that each driver is provided an accurate and understandable listing of stops for any day.
- Prepares specific request notes identifying loading and delivery activities as desired by customers or warranted by the delivery schedule to enhance the effectiveness of the delivery activity.
- Updates previous day's routes by reviewing that days routing sheets and noting any discrepancies or problems and adjusting the sheet for this information to enhance the efficiency of the routing and delivery activity.
- Reviews truck mileage information into the delivery tracking system for each truck that delivers to provide accurate information for planning and evaluation activities.
- To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies:
- Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
- Ethics - Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Organizational Support - Follows policies and procedures.
- Motivation - Demonstrates persistence and overcomes obstacles, Measures self against standard of excellence.
- Planning/Organizing - Uses time efficiently.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Asks for and offers help when needed.
- Ability to plan and organize your own work activities, analyze and disseminate numerical data; manage work time efficiently' follow procedures and policies; preform basic mathematical calculations' identify and solve problems' maintain a file system to include alphabetical, numerical and chronological filing.
- Strong computer skills and have a working knowledge of programs such as Microsoft Word and Excel..
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